Executive Assistant Apprentice

EBULLIENT CONSULTING LIMITED

York, YO10 3DW

Closes in 13 days (Friday 9 August at 11:59pm)

Posted on 4 June 2024

Print

Contents

Summary

Providing a professional, friendly and efficient service to our fabulous clients. Supporting Marie, the adviser, in her role liaising with clients, gathering information, researching markets, placing cases, submitting business to the different mortgage lenders and insurance companies.

Annual wage
£11,648 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course
Business administrator (level 3)
Hours
Monday to Friday, 9am-5pm

35 hours a week

Possible start date

Monday 19 August

Duration

1 Year 9 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Business Administrator Apprenticeship Level 3

What will I study?

This apprenticeship will give you the knowledge, skills and behaviours required to work as Business Administrator and will include the following:

  • Use of multiple IT packages and systems relevant to the organisation in order to write letters or emails, create proposals, perform financial processes, record and analyse data
  • Understand how to behave in a professional way including personal presentation, respect, respecting and encouraging diversity to cater for wider audiences, punctuality and attitude to colleagues, customers and key stakeholders
  • Understand how to draft correspondence, write reports and be able to review others' work
  • Understand how to make effective decisions based on sound reasoning and be able to deal with challenges in a mature way
  • Understand how to build and maintain relationships within your own team and across the organisation
  • Understand how to share administrative best-practice across the organisation e.g. coach others to perform tasks correctly
  • Understand how to use relevant project management principles and tools to scope, plan, monitor and report

You will also produce a portfolio of evidence demonstrating examples of your work throughout the apprenticeship which will form the basis for the interview during the End-Point Assessment (EPA). Also, a project or process improvement will be completed over 21 to 35 hours during the apprenticeship which will form part of the EPA.

Method of delivery:

Apprentices will typically attend York College on a day release for the duration of the apprenticeship and work with their employer for the remainder of their contracted hours. During their time in College, apprentices will work towards developing their knowledge, skills and behaviours, and at work will consolidate their on-programme learning with the support of their employer. An assessor will visit every 8-10 weeks to discuss and monitor progress on the apprenticeship in conjunction with the employer

How will I be assessed?

Continual assessment will take place throughout the duration of the apprenticeship.

The End-Point Assessment (EPA) will comprise of a 60-minute computer-based knowledge test of 50 questions, a 45-minute interview based on your portfolio of evidence, and a 10-15 minute presentation based on the project completed during the apprenticeship.

Where you’ll work

Office K3, Raylor Business Centre

James Street

York

YO10 3DW

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

YORK COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

    • Your training plan

    This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

    Requirements

    Essential qualifications

    GCSE or equivalent in:

    • 2 other subjects (grade 4/C or above)
    • English (grade 4/C or above)
    • maths (grade 4/C or above)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • People skills
    • Time management
    • Well mannered

    Other requirements

    • Time management. Every client is important and they seek our attention so juggling cases and prioritising is essential. It will be taught as it’s a big part of the role. • Occasionally a lender may withdraw their mortgage products with little or no notice. This means we have to apply for the deal there and then. In such rare instances, it may be all hands are on deck resulting in working beyond 17.00 (but they would be paid for any extra time of course). • After you submit your application, York College will send a screening email from apprenticeships@yorkcollege.ac.uk Check your spam folder, too. You must reply, otherwise your application will be rejected.

    About this company

    Three of us in the office, one adviser, 2 support staff and you would be the third. We have been established since March 2023 although I have been in this business for 30 years in September.

    https://www.ebullient.co/ (opens in new tab)

    After this apprenticeship

    Manage the administration team if administration and management is the main interest or study mortgage and financial advice, become qualified and develop into a Mortgage Adviser if sales are more inspirational.

    Ask a question

    The contact for this apprenticeship is:

    YORK COLLEGE

    Apprenticeships

    apprenticeships@yorkcollege.ac.uk

    01904 770368

    The reference code for this apprenticeship is VAC1000255356.

    Apply now

    Closes in 13 days (Friday 9 August at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.