Automotive Parts Advisor Apprenticeship - Porsche Centre High Wycombe RYBROOK MOTORS LIMITED

This apprenticeship provides a unique opportunity to learn about vehicle parts management and customer service within the automotive industry. This position is ideal for individuals passionate about automobiles, with a keen interest in parts identification, inventory management, and providing exceptional customer support.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 Jul 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 8.30am - 5.30pm. All learners will be required to work the minimum apprenticeship duration of 30 hours per week. At least 20% of your working hours will be allocated to off-the-job training.

    Total hours per week: 30.0

  • Expected duration

    14 Months

  • Possible start date

    05 Aug 2024

  • Date posted

    04 Jun 2024

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Learn to identify and locate automotive parts using electronic catalogs, manuals, and computer systems
  • Assist customers in-person, over the phone, and via email to fulfill their parts requirements and inquiries
  • Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery
  • Receive, inspect, and organize incoming parts shipments, ensuring accuracy and quality control
  • Maintain inventory levels by monitoring stock levels, conducting regular audits, and placing replenishment orders as needed
  • Utilize point-of-sale systems to process transactions, generate invoices, and manage customer accounts
  • Provide product recommendations, technical advice, and pricing information to customers as needed
  • Handle customer complaints and concerns professionally, striving to achieve satisfactory resolutions
  • Uphold company policies and procedures regarding parts sales, returns, and exchanges
  • Participate in training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness

The training you will be getting

Supply Chain Warehouse Operative Level 2 Apprenticeship Standard:

  • The Programme typically lasts 12-14 months dependant on the career path chosen and you'll achieve a nationally recognised qualification
  • All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Porsche Training Centre in Slough
  • Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules

What to expect at the end of your apprenticeship

  • There are lots of opportunities to develop your career within our expanding Dealer Network
  • Your early development is carefully mapped through your Apprenticeship journey with your learning focussed toward achieving an industry-recognised qualification that's recognised across the Motor Industry
  • This is the grounding for your future development within the network and opportunities exist once qualified to further develop your skills and to move into new roles

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience


GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

About the employer

Welcome to the all-new destination for automotive excellence, Porsche Centre High Wycombe. Situated in a vibrant locale, our dealership embodies the pinnacle of Porsche's legacy, inviting enthusiasts and aficionados to experience unparalleled luxury and performance. Step into our showroom, a haven that showcases the epitome of automotive craftsmanship. Discover an impressive array of Porsche models, from the iconic 911 series to the versatile Macan and Cayenne SUVs, each a testament to Porsche's commitment to innovation and precision engineering. Our dedicated team is committed to guiding you through your Porsche journey with expertise and personalised attention. Explore exclusive events and driving experiences, immersing yourself in the world of Porsche, and indulge in the opportunity to personalise your vehicle through the Exclusive Manufaktur program. At Porsche Centre High Wycombe, excellence in service is our priority. Our cutting-edge service centre, staffed by certified technicians, ensures meticulous care and maintenance for your Porsche, ensuring it remains at peak performance. Join us in embracing the spirit of Porsche and embark on a journey of automotive luxury and innovation at Porsche Centre High Wycombe.




Handy Cross Hub, Marlow Hill, High Wycombe

HP11 1UP

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Apprenticeship standard

Supply chain warehouse operative

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 Jul 2024