Apprentice Guest Server - Banbury PIZZA HUT (U.K.) LIMITED

Our Apprenticeship Programmes ensure exceptional training that is tailored to you. As a member of the team, you will learn and develop your customer service skills in this much loved pizza restaurant brand. You will accurately take orders, give advice where needed, & maximise sales opportunities.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Jun 2024

Apprenticeship summary

  • Annual wage

    £9,984.00 to £17,846.40

    Please Note: Pay rates differ dependent on age.

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Over 5 days between Monday and Sunday - shifts to be confirmed. The restaurant operates from 10am to 11pm and you will be required to work shifts between & exceeding those hours (18+ only beyond 11pm). Days TBC.

    Total hours per week: 30.0

  • Expected duration

    14 Months

  • Possible start date

    07 Jul 2024

  • Date posted

    03 Jun 2024

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What you will do in your working day

You will be responsible for ensuring your guests have an amazing time.

You will naturally be a friendly, outgoing, chatty person. You’ll be at ease communicating with the guests, your colleagues and your management team.

Role Highlights:

  • Ensure each guest receives a great experience
  • Maximise sales opportunities
  • Accurately take orders & give advice where needed
  • Being attentive to the guests, until they leave the restaurant
  • Adhere to all health & safety/food hygiene regulations

The training you will be getting

Training & Qualification Levels:

  • Level 2 Hospitality Team Member Apprenticeship Standard
  • Level 2 Functional Skills in maths & English (if applicable)

At Pizza Hut we use a blended learning style, which means delivering our apprenticeship standard 'face to face' & via 'Teams' video link.

You will have a monthly session with your Apprenticeship Trainer, in addition to completing learning throughout the year.

What to expect at the end of your apprenticeship

  • Pizza Hut offers the possibility of a full-time position with further opportunities to develop your career through our management training programme

Requirements and prospects

Desired skills and personal qualities

Communication skills, Team working, Initiative


GCSE or equivalent English (Grade 3-2 or D-E) Desired
GCSE or equivalent Maths (Grade 3-2 or D-E) Desired

Things to consider

This can be a very busy environment which can, at times, be physically demanding. You will receive your shift patterns on a weekly basis, please note they will change. The restaurant operates from 10am to 11pm and you will be required to work shifts between & exceeding those hours.

About the employer

Pizza Hut (UK) has been established in the UK since 1973 and has 147 restaurants employing approximately 8,000 people. At Pizza Hut, our success is down to the great people we employ, people who aren't just passionate about food, but about providing the very best guest service too. In a nutshell, we're a people business that serves food, rather than a food business that serves people. Which we think is the perfect kind of business for apprentices to excel in!




Banbury Cross Retail Park

Lockheed Close


OX16 1LX


Joanne Newsome

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

Please follow the link to apply directly to pizza Huts website.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Jun 2024