Kia Customer Service Advisor Apprenticeship - Doncaster
D. M. Keith Limited
Doncaster, DN4 8SJ
Closes in 3 days (Tuesday 30 July at 11:59pm)
Posted on 31 May 2024
Contents
Summary
Working in an approved office environment, this is an exciting opportunity for an apprentice to work alongside fully qualified parts advisors to be fully trained in sourcing and supplying parts for light vehicles. Duties include monitoring and solving customer problems/enquiries and processing customer orders.
- Annual wage
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£13,312 a year
Minimum wage rates (opens in new tab)
The pay may be negotiated and may rise after a probation period has been successfully completed.
- Training course
- Customer service practitioner (level 2)
- Hours
-
Monday - Friday, 09:00 - 17:00. May include some Saturdays. Breaks to be confirmed.
40 hours a week
- Possible start date
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Thursday 1 August
- Duration
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1 Year 3 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Customer Service Practitioner Level 2 Apprenticeship Standard
- Apprentices will be working and will be trained within the dealership and a Skills Coach will make contact at least every 28 days as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course
An Apprentice’s training includes:
- Industry recognised Level 2 Customer Service qualification
- Practitioner Standard qualification
- Functional Skills in maths and English (if required)
Where you’ll work
St Leger House, Bullrush Grove, Balby, Doncaster DN4 8SJ
Balby
Doncaster
DN4 8SJ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
SKILLNET LIMITED
Your training course
Customer service practitioner (level 2)
Equal to GCSE
Course contents
Your training plan
Requirements
Desirable qualifications
GCSE or equivalent in:
- Math's & English (grade C or Level 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
About this company
Welcome to Perrys Ford, we're a franchised dealership for new Ford cars and vans. We are a Motability accredited premier dealer, plus we have a wide selection of quality used Ford cars available to suit all budgets. Take a look at our used car stock, nearly new deals and new special offers. We Service, MOT and offer all vehicle repairs at our Ford dealerships, which all cost less than you might think.
After this apprenticeship
- A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
- Prospects are endless, by having a highly regarded set of skills, Apprentices can go on to develop their career within any other areas of commerce they may be interested in
- Functional Skills maths and English if not already achieved
Ask a question
The contact for this apprenticeship is:
SKILLNET LIMITED
Sean Hogan
sean.hogan@skillnet.org.uk
01923216165
The reference code for this apprenticeship is VAC1000254703.
Apply now
Closes in 3 days (Tuesday 30 July at 11:59pm)
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