Business Administration Apprentice Kelmscott School

We are seeking to appoint a highly enthusiastic Pastoral Support Apprentice to join our thriving support staff & administration team. The primary role will be to provide administrative support to the pastoral team. You will gain valuable skills, knowledge and experience as you complete a Level 3 Business Administration Apprenticeship.

Sign in to apply

Closing date: 21 Jun 2024

Apprenticeship summary

  • Annual wage


    £13.15 per hour. (London living wage).

  • Working week

    Term time only: 08:15 - 16:30 Mon-Thurs 08:15 – 16:15 Friday 1 hour unpaid lunch

    Total hours per week: 36

  • Expected duration

    18 Months

  • Possible start date

    02 Sep 2024

  • Date posted

    31 May 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Duties and Responsibilities:

  • Under the direction of the Assistant Headteacher (Pastoral), maintain the documentation and filing of pastoral data
  • Maintain SIMS records ensuring they are up to date e.g. student records, telephone numbers
  • Provide administrative support to the Assistant Headteacher (Pastoral) and Attendance Officer to ensure that all documents are produced in a timely way and to a high standard. This may include the use of spreadsheets and databases and assisting with recording systems
  • Communicate with parents and carers on behalf of the pastoral team
  • Ensure that contact with a wide range of people is friendly, supportive and professional, and that complex queries and potential conflict situations are well-handled
  • Be responsible for the annual data collection forms process including the updating of SIMS
  • Assist with the administration of Year 6-7 Transition, under the guidance of the Head of Year
  • Working closely with Student Services and Heads of Year, make arrangements for the induction of mid-term admissions
  • Collate Year 6 attendance data for new students 
  • Assist with the writing, correction and collation of reports for managed moves and exclusions
  • Maintain the detention system, sending detention notifications to staff and parents and following up absences from detentions
  • Assist Year teams in the preparation of Progress Evenings and other events during the academic year
  • Attend pastoral meetings and take minutes
  • Provide support as required for the process of parental meetings
  • Along with the Events & Interventions Officer and Year Leader, co-ordinate the organisation of all year group events such as assemblies, progress evenings, awards evenings etc, agreeing roles and responsibilities to ensure the event is a success
  • Assist with the school vaccinations process 
  • Assist with the school photographs process 
  • Update pastoral noticeboards/signs around school 
  • Complete a first aid at work training course and administer first aid as and when required 
  • To support students in overcoming barriers to learning through managing behaviour
  • Establish productive working relationships with students, acting as a role model, promoting good relationships between students, setting high expectations
  • Promote inclusion and acceptance of all students
  • Support with ensuring uniform is to a high standard and that students are 'ready to learn'
  • Supervise students inside and outside the building at both morning break and lunchtime
  • Provide administrative support to the Attendance Officer which could include, amongst other duties:
  • Monitoring truancy lesson by lesson (AM marks) and alerting staff as required to locate missing students
  • Carrying out administration and record keeping relating to student absence/attendance ensuring the electronic registration system is updated, investigating any missing data with class teachers
  • Recording student absences and late arrivals on SIMS, maintaining accurate attendance records
  • In the Attendance Officer's absence:
  • Provide cover for attendance
  • Act as the initial point of contact for parents/carers regarding attendance issues, providing routine advice as required and explaining attendance expectations to parents in accordance with school policies
  • Make initial enquiries with parents/carers regarding unexplained absences/lateness, including first day calling/texting
  • Undertaking any other reasonable duties at the direction of the Assistant Headteacher

The training you will be getting

You will work towards a level 3 Business Administration qualification.

20% off the job training and 80% on the job learning. Training is delivered remotely with a dedicated development coach. 

Functional skills level 2 can be completed if you do not hold a grade 4/C or equivalent in maths and English.

What to expect at the end of your apprenticeship

Possible post within the school.

Enhanced CPD opportunities.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Presentation skills, Team working, Initiative, Non judgemental


GCSE or equivalent English and maths (Grade 4/C or above) Essential

Things to consider

• Company Benefits • Regular staff breakfast • Reduced gym membership at Walthamstow Leisure Centre • No staff meeting either side of a school holiday • Cycle to Work scheme

About the employer

Kelmscott is a co-educational community school for students aged 11 to 17. All aspects of the school including ‘student achievement’, ‘behaviour’ and ‘quality of teaching’ were deemed to be very good at our last Ofsted inspection. ​ Your son or daughter will be made to feel very welcome, valued and well looked after within our school community. We believe our success is built upon the professionalism and commitment of all our staff – teaching and support - and a shared set of values. ​ ​ ​Our school motto is ‘Putting Learning First’ and this is something that is at the heart of everything we do. The everyday experience for all students here is exciting, engaging yet challenging. Learning is meticulously planned both inside and outside the classroom. Students develop a love of learning at Kelmscott and a real appreciation of the Arts within a very broad and balanced curriculum. We are also one of the only state schools in the country to offer Classics to all of our students. Students enjoy studying Latin, Ancient Greek or Classical Civilisations in Years 7-9. ​ They can then continue their studies at GCSE should they choose. As a result, students leave us at the end of Year 11 or 12 with the qualifications and skills required to excel in the next stage of their lives and into adulthood. We are proud to reflect the population of Waltham Forest, with a good mix of boys and girls from all ethnic groups in our borough. We see the positive relationships and strong appreciation of different cultures between all those groups, as a real strength of the school. Our additional motto (that changes year on year) is "Alone we can do so little. Together we can do so much. Speak up, speak out". This builds on work we are doing to empower our young people to "call out" sexist, racist and homophobic behaviour that they may encounter.


Kelmscott School


Kelmscott School

245 Markhouse Road


E17 8DN

You must have JavaScript enabled to view a map of the location


Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Heather Duffield


Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.