Hire and Sales Controller Apprentice - Level 3 RIGGING SERVICES DIRECT LTD

To liaise with workshop foreman and/or branch manager with regard to work schedule and status of hire/sales equipment available at the SE28 location and where necessary with similar employees at other Rigging Services locations.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 02 Jul 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, working hours TBC

    Total hours per week: 41

    (the hours are based on the candidate being over 18)

  • Expected duration

    18 Months

  • Possible start date

    05 Jul 2024

  • Date posted

    30 May 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

What you will do in your working day

During this apprenticeship, you will liaise with new and existing clients, advising and creating orders for the sales and hiring of equipment whilst working alongside technicians for inspections and testing of equipment. You will have the ability to initiate and manage longer selling processes partnered with excellent relationship-building skills and have hands-on assistance in your approach to work with a positive outlook.

  • To prepare and present timely customer quotations
  • To offer technical advice about equipment requirements
  • To manage logistics
  • To source and develop external suppliers for hires/sales
  • To handle and deal with customers' enquiries in an efficient and pleasant manner
  • To develop the branch profile by adhering to company policy
  • To be proactive with sales procedures and project management

The training you will be getting

Level 3 Customer Service Specialist. 

You will learn:

  • LEEA (Lifting Equipment Engineers Association) Foundation Course
  • Various equipment manufacturers' technical courses
  • Basic Slinging and Rigging (internal course)

Training schedule has yet to be agreed. Details will be made available at a later date.

What to expect at the end of your apprenticeship

Hire and Sales Controller has many levels. Although the job title and job description may stay the same, as a person’s abilities and experience grow, they can progress levels 1 through 10. A level 10 could be considered for a management role in either a department within the company or for the branch itself. Areas such as technical knowledge, commercial sharpness and acumen, business knowledge, customer service, and managing self and others are all factors that are measured.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Customer care skills


GCSE or equivalent English (Grade 4-9) Essential
GCSE or equivalent Maths (Grade 4-9) Essential

Things to consider

This is an office-based role. Primarily the job involves getting the work processed using various computer software programs and telephone work. The desk work can be regularly punctuated by other activities that can take you away from the desk for short periods of time e.g. to check stock, to liaise with technical staff.

About the employer

Rigging Services is a major supplier of rigging equipment and design solutions, for the theatre, live event, conference, exhibition, visitor attraction, film and television industries. Based in Essex, East London, West London & the Midlands. We supply professional rigging solutions for sale or rental to clients anywhere in the world - coupled with outstanding support aided by our overseas business partners.




Unit 8, 35 White Hart Avenue


SE28 0GU

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Customer service specialist

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 02 Jul 2024