Kia Genius Apprenticeship - Oldham THE OLDHAM MOTOR COMPANY LIMITED

The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information.

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Closing date: 30 Jun 2024

Apprenticeship summary

  • Annual wage

    £13,312.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday-Friday, 9am – 5pm. Occasional Saturdays TBC.

    Total hours per week: 40.0

  • Expected duration

    15 Months

  • Possible start date

    01 Jul 2024

  • Date posted

    29 May 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000253980

  • Positions

    1 available

What you will do in your working day

  • Completing product presentations, Test-drives and vehicle handovers, enhancing the customer experience at every point of contact. 
  • Listenining to customers to understand their needs, questions and aspirations, creating a non-pressurised sales environment.
  • Advising customers on electric car ownership including EV Grants. 
  • Recognising and Dealing with any customer queries or issues that may arise. 
  • Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way. 

The training you will be getting

  • Customer Service Specialist Level 3.
  • Blended on/off the job training and location to be confirmed.
  • Emergency first aid at work.
  • Understanding electric vehicles.
  • Advanced electrification.
  • Kia Product Knowledge.

What to expect at the end of your apprenticeship

A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless. By having a highly regarded set of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership.


Requirements and prospects

Desired skills and personal qualities

No skills required, Full training will be provided

Qualifications

GCSE or equivalent English and Maths (Grade 4/C or above) Essential

About the employer

Ford Retail is the largest Ford dealer group in the UK and 100% owned by Ford Motor Company. We supply over 85,000 new and used vehicles per year through our dealer network and offer competitive quotes for cars and commercial vehicles on contract hire, finance and outright purchase.

Employer

THE OLDHAM MOTOR COMPANY LIMITED

Address

1 Manchester Road

Oldham

OL8 4AU

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Training

Training provider

SKILLNET LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Sean Hogan

Sean.hogan@skillnet.org.uk

+441923216165

Apprenticeship standard

Customer service specialist

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

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