We have an exciting opportunity for an apprentice to join the University's Campus Operations team in delivering a first-class maintenance service to our buildings, services and equipment. You will carry out a wide range of general maintenance tasks, including repairs, assisting with testing of equipment and routine inspections. Salary £21,543.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 23 Jun 2024

Apprenticeship summary

  • Annual wage


    You will receive automatic pay rises each year within your grade band, and nationally negotiated salary increases, normally effective in August each year.

  • Working week

    You will work an average of 36 hours per week, Monday-Friday. Flexibility may be needed during peak periods. Some weekend working may be necessary in the event of a major incident, emergency or planned repair - for these periods overtime is payable.

    Total hours per week: 36.0

  • Expected duration

    30 Months

  • Possible start date

    02 Sep 2024

  • Date posted

    28 May 2024

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What you will do in your working day

We are seeking to appoint an Apprentice Property Maintenance Operative to join the Campus Operations team, within Estates, who offer a reactive and planned maintenance service to University owned properties across all our campuses and sites. This role will likely be predominately based at the Whiteknights Campus, Reading. Main duties and responsibilities of the role include:


  • Take instructions from an experienced tradesman, Senior Tradesman or Supervisor or Manager in order to independently complete a variety of basic Reactive and Planned maintenance tasks.
  • Safely operate basic equipment and seeking assistance from an experienced tradesman when required.
  • With training carry out routine inspection of small portable tools and equipment.

Health & Safety:

  • To be proactive in maintaining, supporting & promoting a secure and safe working environment for all customers, staff, and visitors.
  • With support carry out work in accordance with written and verbal instruction. This includes following University safety procedures and policies, safe systems of work and current Health & Safety legislation.

Customer support:

  • Maintain regular contact with customers and stakeholders to ensure that the services provided meet their needs & expectations affecting them in a timely manner.
  • Learn to prioritise workload and ensure compliance with agreed Service Level Agreements.

The training you will be getting

You will work towards the Property Maintenance Operative (Level 2) Apprenticeship run by Windsor Forest Colleges Group, based at Langley College, a short walk from Langley train station. The apprenticeship is taught at college 1 day/week during term time. Travel expenses will be paid to attend college in Langley. 

Course content includes a range of skills including: 

  • Plastering
  • Carpentry
  • Tiling
  • Painting and decorating
  • Plumbing

You will report to the Reactive Maintenance Manager, Building Services, and will be supported by an apprenticeship mentor from the trade team.

What to expect at the end of your apprenticeship

This role provides a fantastic opportunity for those looking for their first role in property maintenance to gain broad experience of working in a friendly and supportive estates team. Our previous apprentices have been succcesful in progressing on to permanent roles and further apprenticeships within the Estates team at the University.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Customer care skills


GCSE or equivalent English (Grade C/4 or above) Essential
GCSE or equivalent Maths (Grade C/4 or above) Essential

Things to consider

Applicants must have a full, clean valid driving licence. The role will involve manual handling and working at height. You must be able to travel to Whiteknights campus in Reading most days (and other campuses when required) for work, and Windsor Forest Colleges Group - Langley College approximately 1 day/week during term time.

About the employer

The University of Reading aims to create a fair and transparent reward strategy; ensuring staff are paid a competitive salary and are recognised and rewarded for their contribution. Members of staff have the opportunity to join a pension scheme sponsored by the University. The University has a range of family friendly policies, including a childcare voucher scheme to help you save money on childcare costs. We have a strong commitment to health and well-being and staff can benefit from discounted membership at the SportsPark, an Employee Assistance Programme and a Health Cash Plan. The University offers generous holiday entitlements which include public holidays and paid closure days.


The University of Reading


Estates Building

Shinfield Road




Karen Brading

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Property maintenance operative

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

Follow the link on this page to the University website vacancy, and scroll down to download the JD (job description) for the role, and click 'Apply for job' to apply. You can also follow the link in the vacancy to the 'Property Maintenance Operative Apprenticeship' standard for more information about the apprenticeship. When completing the application you should match your qualifications, training, skills and experience to the job description giving full details and filling in all sections.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 23 Jun 2024