Business Administration Apprentice DR GOULD AND PARTNERS

Are you looking to start your career in the business sector? Would you be interested in gaining professional work experience, a full time wage and gaining a national recognised qualification? We are recruiting for an apprentice to work on a busy administration team, assisting with the day to day running of a GP surgery.

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Closing date: 23 Jun 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday, working hours to be confirmed between 07:30 - 20:00.

    Total hours per week: 37.0

  • Expected duration

    18 Months

  • Possible start date

    01 Jul 2024

  • Date posted

    29 May 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • To support the office in administration roles as determined by the Lead Patient Co-ordinators
  • Supporting the processing of post – both paper and electronic
  • Assisting with the patient registration process
  • Answering the telephone and dealing with patient queries.
  • Providing a good service to patients
  • Booking appointments for a variety of clinicians
  • Handling the surgeries social media platforms and advertising national awareness campaigns
  • Supporting the IT team with their day to day duties
  • Liaising with GPs, nurses, admin and patients to ensure smooth running of surgery

The training you will be getting

The completion of this Apprenticeship Standard will require monthly training visits from a qualified IPS Trainer to help support the Apprentice develop skills and progress the building of the Apprentice portfolio to prepare the learner for End Point Assessment.

For this Apprenticeship Standard, learners can benefit from the completion of the BTEC Level 3 Diploma in Business Administration and the Apprentice will be required to undertake knowledge tests within this programme and build a portfolio of evidence that will prepare them for Gateway once agreed between the Employer, Apprentice and Trainer to prepare for End Point Assessment.

Apprentices without Level 2 English and mathematics will need to achieve this level prior to taking the End Point Assessment via Functional Skills training.

What to expect at the end of your apprenticeship

  • Throughout the apprenticeship you will gain skills and experience which are transferable to a variety of occupations. Upon successful completion of your apprenticeship, there may also be the potential to gain a permanent position within the company.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Team working, Good initiative, Motivated, Willing to learn


GCSE or equivalent English, Mathematics and IT (Grade 4/C) Desired

Things to consider

Enrolment onto your apprenticeship programme is subject to prior attainment checks, and your Personal Learning Record will be reviewed upon successful appointment. We are also obligated to follow the guidelines around eligibility, set out by the government apprenticeship funding rules.

About the employer

We are a busy GP surgery with over 19,400 registered patients. We pride ourselves on being patient centred and quality focused.







ME13 8FH

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Mandy Rai


Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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