Apprentice Revenue & Welfare Benefits Practitioner Stockton-on-Tees Borough Council

As part of the Council’s Annual Apprenticeship Program, we have an amazing opportunity to gain work experience within our Revenues & Welfare Benefits service, whilst studying towards a Level 4 Revenues & Welfare Practitioner apprenticeship qualification.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 16 Jun 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday, 9.00am - 5.00pm (flexible working).

    Total hours per week: 37

  • Expected duration

    18 Months

  • Possible start date

    01 Sep 2024

  • Date posted

    24 May 2024

  • Apprenticeship level

    Level 4 (Higher national Certificate)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Supporting the Revenues, Benefits and Welfare teams
  • Maintaining records and sensitive information in accordance with legal and GDPR requirements
  • Develop your skills to understand and deliver all aspects of Council Tax, Business Rates, Benefits and Welfare including billing, collection, assessments, and enforcement

The training you will be getting

  • Level 4 Revenue & Welfare Benefits Practitioner qualification
  • Training delivered by Institute of Revenues, Rating and Valuation
  • One day a week

What to expect at the end of your apprenticeship

  • There is the potential for you to secure long term employment with the Council upon completion of your qualification, and the ability to also apply for internal vacancies restricted to employees throughout your apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Analytical skills, Logical, Team working, Initiative


GCSE or equivalent English (Grade 4 or above) Essential
GCSE or equivalent Maths (Grade 4 or above) Essential
A Level or equivalent A Level 3 qualification/equivalent work experience (Grade Pass) Essential

About the employer

Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work. We truly value our Apprentices and recognise that they enable us to identify new talent and build new skills in our workforce.


Stockton-on-Tees Borough Council


Bayheath House

Prince Regent Street

TS18 1DF


Wedad Mitoubsi

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Revenues and welfare benefits practitioner

Level 4 (Higher national Certificate)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

Apply through North East Jobs.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 16 Jun 2024