Apprentice Maintenance Department Administrator P J LILLEY LTD

Are you looking for a start to your administration career? Are you organised and keen to learn new skills? Then we'd like to hear from you. P.J Lilley offer a fully integrated construction build and refurbishment service across an extensive range of public and private sectors and are looking to grow our administration function. Duties include answering and directing incoming calls, taking messages, and managing queries plus more.

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Closing date: 12 Aug 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 09:00 - 17:00

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    02 Sep 2024

  • Date posted

    04 Jun 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Telephone handling: You will be responsible for answering and directing incoming calls, taking messages, and managing queries in a professional and courteous manner.

Filing and scanning: Maintaining an organised filing system is a crucial part of the role. You will be responsible for sorting, storing, and retrieving documents. Additionally, you will be responsible for scanning documents and ensuring that electronic copies are accurately stored in our system.

Photocopying: You will be required to make photocopies of various documents as needed, ensuring accuracy and timeliness.

Raising new jobs on our computer System: You will be responsible for creating new job entries in our computer system, ensuring that all details are accurately recorded and updated.

Subcontractor orders: You will be tasked with raising subcontractor orders on our system and forwarding them to the correct subcontractors.

Data inputting: This role requires meticulous data input, such as timesheets, and maintaining accurate records.

General administrative duties: You may be tasked with any other administrative duties deemed reasonable by the business, which may include booking in works with clients/residents.

The training you will be getting

Level 3 Business Administrator apprenticeship standard, including Functional Skills upskill if required.

You will work with expert assessors to develop new knowledge, skills and behaviours within the profession.

You will experience a blended learning model.

This is predominantly a work based programme which means that your learning will take place on the site of your employment and within your contracted working hours. We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our Derby Road campus. Monthly tutorials are held via Microsft Teams.

You will gather learning evidence, journals and off-the-job records using your e-portfolio.

At the end of the planned learning period, it will be agreed that you are ready to enter 'Gateway' and for your End Point Assessment to be arranged.


What to expect at the end of your apprenticeship

Progression to a full time employment offer and more training for the right candidate with further training to enhance your skills.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Logical, Team working, Initiative, Patience


GCSE or equivalent English (Grade 4/C) Essential
GCSE or equivalent Maths (Grade 4/C) Essential

About the employer

PJLilley are a well-established family business with a very strong client base.  Based in Hucknall, Nottingham and we have clients throughout the Midlands. Their main business is that of undertaking commercial and domestic repairs and maintenance contracts for housing associations, pub groups and various other commercial clients, we also undertake larger design, build and refurbishment projects.







NG15 7RJ

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience



01623 900798

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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