Business Administration Apprentice Durham House Antiques

This apprenticeship is ideal for individuals eager to develop practical skills and gain valuable experience in a real-world business environment. You will be part of the small team doing marketing, social media, sales, accounts and general admin, whilst working towards your Level 3 Business Administrator qualification.

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Closing date: 16 Aug 2024

Apprenticeship summary

  • Annual wage


    £500 performance bonus on successful completion of annual objectives

  • Working week

    Monday - Saturday, 10.00am - 5.00pm, Sunday 10.30am - 4.00pm. The apprentice can work only on weekdays if preferred.

    Total hours per week: 35

  • Expected duration

    20 Months

  • Possible start date

    01 Sep 2024

  • Date posted

    28 May 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day


  • Prepare and manage emails, weekly sales reports and
  • Answering the telephone, responding to social media queries and liaising with dealers and customers to assist in the delivery of services
  • Arranging the monthly shop floor manning rota
  • Learn to accurately input data into computerised systems, databases and spreadsheets, and process and retrieve data as necessary
  • Cash management including administering petty cash, recording and banking sales receipts
  • Order and maintain stocks of relevant packaging, stationery and forms
  • Facilitate the shipping of items to customers, including completing shipping forms, ensuring that items are appropriately packaged and insured, making transport arrangement with shippers
  • Diarising, arranging and ensuring the maintenance of key health  and safety equipment and policies e.g. fire extinguishers, CCTV, electrical testing, alarms

Retail Sales & Marketing:

  • Supporting the antique dealers in selling to customers in the
    antiques centre, including using the EPOS system
  • Preparing photo and video content for marketing material
  • Use of social media business management software for marketing on instagram and facebook as well as the maintenance of the Durham House website
  • Assist with the presentation of seasonal displays including
    the shop window
  • Assist with the organisation of occasional promotional

The training you will be getting

  • Emergency First Aid at work Certificate
  • Business Administrator Level 3 Standard Apprenticeship

You will receive support from an assessor to help you prepare for your End Point Assessment covering:

  • Knowledge
  • Skills
  • Behaviour
  • You will attend online masterclasses every other week for 1
  • Maths & English Level 2 Functional skills (if required)

What to expect at the end of your apprenticeship

  • Progression following completion of the apprenticeship into a full-time post

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Number skills, Team working, Initiative


GCSE or equivalent Maths and English (Grade 4(C) or above) Essential

About the employer

Durham House Antiques Centre is a Cotswold based company in the beautiful town of Stow-on-The-Wold. The retail showrooms are located over two floors covering a range of quality antiques from furniture, crockery, paintings, carpets and toys to jewellery and glassware.


Durham House Antiques





GL54 1AA

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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