Office Apprentice

Summary

Exciting opportunity to break into the Insurance Industry! General administrative duties, including processing client information on our in-house system. Collecting and processing payments. Liaising with underwriters and clients to aid in the placement and renewal of insurance policies and claims.

Annual wage

£13,000 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course

Insurance practitioner (level 3)

Hours

Monday - Friday, 9.00am - 5.00pm.

35 hours a week

Possible start date

Monday 9 September

Duration

1 Year 3 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Level 3 Insurance Practitioner Apprenticeship Standard:

Online, Remote learning
Fully and part funded learning and development programme that includes the Cert CII
Develop the knowledge, skills and behaviours of successful Insurance Practitioners

Role-specific route ways tailor the apprenticeship to the job role:

Claims Handler/Loss Adjuster
Assistant Underwriter
Junior Broker
Free CII membership for non-members through the CII Aspire Apprenticeship Programme
Includes the CII study books and exam entries
Resit costs for CII exams and End-Point-Assessment will be covered by the employer
Fortnightly workshops for each CII exam
All workshops recorded and available on-demand
Interactive chat, forums and class notebooks for real time support and assistance from experienced and qualified insurance professionals
Exam tips, tricks, and strategies
Regular tutorials and assessments with your dedicated trainer

Where you’ll work

Jupiter House

Paycocke Road

Basildon

SS14 3HX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SKILLS EDGE TRAINING LTD

Your training course

Insurance practitioner (level 3)

Equal to A level

Course contents

Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.

Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.

Analyse data to make evidence based decisions.

Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.

Apply appropriate method of communication for audience and circumstances.

Records, verifies, maintains and where appropriate, shares information.

Compliant with relevant governance, policies and procedures.

Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.

Balances competing priorities in order to meet deadlines.

Builds and maintains positive relationships.

Work as part of a team to help achieve results.

Identify potential claims fraud and determine the correct action to prevent loss.

Manage insurance claims and/or payments within the limits of responsibility in line with policies and procedures.

Identify and manage insurance risks within the limits of responsibility in line with policies and procedures.

Recommend insurance and premiums decisions within the limits of responsibility and in line with organisational policies and procedures.

Gather and interpret relevant information to provide a return on insurance decisions.

Match client’s needs with available insurance products and services.

Optimises the potential return on insurance decisions within the scope of own role by identifying and positioning the client’s case with the insurer.

Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.

Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.

Analyse data to make evidence based decisions.

Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.

Apply appropriate method of communication for audience and circumstances.

Records, verifies, maintains and where appropriate, shares information.

Compliant with relevant governance, policies and procedures.

Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.

Balances competing priorities in order to meet deadlines.

Builds and maintains positive relationships.

Work as part of a team to help achieve results.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE or equivalent in:

Maths and English (grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Customer care skills
Telephone Skills
Confident
Outgoing
Enthusiastic

About this company

Based in the South of England, the experienced team of insurance professionals are dedicated to developing marketing leading solutions to the insurance sector. Our ongoing investment in developing online solutions that lead the way in providing both back office functionality and ‘quote and bind’ accessibility. With a priority focus on corporate governance and compliant infrastructure, the whole team dedicated to providing a secure home for our insurance partners, our insurer partners and our customers whether direct or through one of our many valued marketing partners.

http://www.brokersinc.co.uk/ (opens in new tab)

After this apprenticeship

Upon completion of the apprenticeship there are permanent positions available for the right candidate.

Ask a question

The contact for this apprenticeship is: