Housing Apprentice (Scarborough based) Beyond Housing

Are you Beyond Housing’s next apprentice? Don’t miss out on this fantastic opportunity to start your future career. Our people are our best assets, so we want to make sure your wellbeing is the best it can be. You will receive one to one support from a dedicated team, generous holiday entitlement and a competitive pension.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 07 Jul 2024

Apprenticeship summary

  • Annual wage

    £16,591.00

    Increasing to £12.00ph (Real Living Wage) after 12 months

  • Working week

    Monday-Friday 8.30-4.30 (subject to change).

    Total hours per week: 37

  • Expected duration

    12 Months

  • Possible start date

    09 Sep 2024

  • Date posted

    7 days ago

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000252798

  • Positions

    1 available

What you will do in your working day

As a Housing apprentice you’ll be working within our housing departments to learn all the skills necessary to provide top-notch administrative support to our teams!

In this role you’re sat in the heart of the business so get ready to be learning all sorts of tasks to support your team and business area, including:

  • Assisting with face-to-face and telephone enquiries
  • Getting involved with general administration duties
  • Updating databases with customer information
  • Keeping up-to-date, accurate records
  • Delivering ‘first contact’ to customers with housing queries
  • Signposting customers to relevant departments when necessary
  • Maintaining electronic filing systems

The housing team is full of colleagues with experience and knowledge, they’ll show you everything and teach you all the skills you need to know before you’re expected to complete tasks on your own.

College is part of the deal, so as well as attending every now and then, you’ll also need to collect information about your achievements for your portfolio and complete all the required learning and assessment criteria within the deadlines given by your tutor.

Finally, you’ll also have some great opportunities to get involved in wider corporate initiatives aimed at developing Beyond Housing and our services for both customers and colleagues!

The training you will be getting

You will complete the Level 2 Housing and Property Management apprenticehip standard, this will be delivered by Learning Curve Group training provider within the workplace.

Functional Skills in English and maths if required.

What to expect at the end of your apprenticeship

Completing a Housing apprenticeship at Beyond Housing, can open doors to a diverse range of opportunities. The successful candidate will receive information advice and guidance throughout their apprenticeship to help them achieve the right career path.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Customer care skills, Excellent Timekeeping, Committed to Learning, Knowledge of Data Protection

Qualifications

GCSE or equivalent English (Grade 4 or above) Desired
GCSE or equivalent Maths (Grade 4) Desired

Things to consider

We are looking for people that can demonstrate the following on their application form: committed to learn, good IT skills including Microsoft Office, good communication skills, excellent timekeeping skills, able to provide a good level of customer service, ability to communicate with a wide range of people and knowledge of data protection.

About the employer

Beyond Housing provides 15,000 homes and a wide range of services to over 30,000 customers. We’re one of the largest housing organisations in the North-East and we’re ambitious about achieving our purpose of helping our customers and communities to succeed and thrive. We recognise that our role in our communities, whether that’s through creating work, training and learning opportunities, help people reach their potential, investing in our communities where they need it most.

Employer

Beyond Housing

Address

Brook House

4 Gladstone Road

Scarborough

YO12 7BH

Contact

scarboroughemployment@beyondhousing.co.uk

You must have JavaScript enabled to view a map of the location


Training

Training provider

LEARNING CURVE GROUP LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Housing and property management assistant

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Employer's Application Instructions

The link will take you to our website, please make sure when completing the online form, you give examples of how you meet the essential criteria asked for in the person specification document. If you would like support with your application, please e mail scarboroughemployment@beyondhousing.co.uk

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 07 Jul 2024