Apprentice Payroll Administrator

CARRINGTON BLAKE ENTERPRISE LTD

London, E14 9YQ

Closes in 6 days (Wednesday 31 July at 11:59pm)

Posted on 1 July 2024


Summary

Upon completion of the apprenticeship, you will have achieved two different qualifications: - BTEC Level 3 Diploma in Business Administration - Payroll Administrator Apprenticeship (Level 3)

Annual wage
£12,000 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course
Payroll administrator (level 3)
Hours
Monday to Friday, 9.00am to 5.00pm.

35 hours a week

Possible start date

Thursday 1 August

Duration

1 Year

Positions available

2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Upon completion of the apprenticeship, you will have achieved two different qualifications:

  • BTEC Level 3 Diploma in Business Administration
  • Payroll Administrator Apprenticeship (Level 3)

Your training will take place primarily in the workplace and consist of a blend of on-the-job training, as well as remote delivery of 1-to-1 support from your assessor. You will also undertake practical observations within your role as and when necessary to facilitate the completion of the criteria within your qualification.

You will typically be given one day a week to work towards producing the relevant evidence for your apprenticeship.

Where you’ll work

2nd Floor, Jack Dash House

2 Lawn Cl,

London

E14 9YQ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

TRAINPLUS LTD

Your training course

Payroll administrator (level 3)

Equal to A level

Course contents
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
  • Your training plan

    This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

    Requirements

    Desirable qualifications

    GCSE or equivalent in:

    • IT/Computing (grade C/4 or above)
    • Maths (grade C/4 or above)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Administrative skills
    • Number skills
    • Analytical skills
    • Logical
    • Team working
    • Initiative
    • Patience
    • Effective time management
    • Ability to work under pressure
    • Professional conduct

    About this company

    We are a payroll bureau that provides outsourced payroll services to companies, contractor’s temporary workers, accountants and construction workers. We pride ourselves on getting it right first time and provide excellent customer services to our clients. Typically our clients engage us so that they can focus on what they do best. Our clients want to leave the stresses, strains and technical intricacies of payroll to us. We provide specialist advice about all things payroll to a client base that is based nationally who trust us to make sure that their payrolls are completed on time and accurately.

    http://www.carringtonblake.com/ (opens in new tab)

    After this apprenticeship

    • Working towards a smooth transition into a position within the payroll department in the organisation.

    Ask a question

    The contact for this apprenticeship is:

    TRAINPLUS LTD

    Luke Phillips

    lukephillips@trainplus.co.uk

    01268 574299

    The reference code for this apprenticeship is VAC1000252665.

    Apply now

    Closes in 6 days (Wednesday 31 July at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.