Medical Practice Administrator Apprentice Much Wenlock and Cressage Medical Practice

Are looking to build a long-term career? Gain a qualification while making a difference? Look no further! We are looking for the next rising star to work within our award-winning Practice team.

Sign in to apply

Closing date: 01 Jul 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday, 09.00 to 18.00 (to include 1 hour unpaid lunch break).

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    19 Aug 2024

  • Date posted

    21 May 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Alongside this full-time administrative role you will be enrolled onto the Business Apprenticeship Programme and will expected to study and complete assignments to achieve a recognised level 3 business administration qualification.

If you are organised, a team player, enthusiastic and willing to learn, we would like you to join our excellent team.

The following are an example of the duties/skills the apprentice may undertake, duties will vary depending on the needs of the Practice. Training and support will be provided.

  • To provide administrative support to the Practice Management Team, ie filing, scanning, photocopying and typing tasks.
  • Accurately input, retrieve, and collect data using the appropriate software and computer systems.
  • Extract reports and undertake simple analysis.
  • Support the team to maintain accurate, timely and legible records.
  • Deal with face to face and telephone enquiries, convey messages and transfer calls as necessary.
  • To communicate effectively and liaise with other professionals in a clear, concise, and professional manner.
  • To demonstrate professionalism, discretion and adhere to confidentiality policies at all times.
  • Liaise with community agencies and official bodies to assist in providing a high quality and efficient service, sharing information as appropriate.
  • To support meetings with preparation of meeting information prior to meetings and note taking/minuting meetings when required.
  • To maintain sufficient stocks of stationery and place orders as and when required.
  • Be responsible for reporting faults in office equipment to the appropriate contact points.
  • Support communications via social media platforms and external communications platforms.
  • Collate information and produce draft monthly newsletters for review.
  • Help manage and update the internal intranet site.
  • To complete the Apprenticeship within the agreed timescales.
  • Any other duties as deemed appropriate by line managers.
  • Health & Safety Compliance with the Health & Safety at Work Act 1974 – the post-holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.


The post-holder must complete any training that is identified as mandatory to their role.

The range of duties and responsibilities outlined above are indicative only and are intended to give an overview of the range and type of duties that will be allocated. They are subject to modification in the light of changing service demands and the development requirements of the post-holder.

The training you will be getting

Working towards gaining the skills, knowledge and behaviours required to gain the Level 3 Business Administrator apprenticeship standard;

  • Business Administrator qualification/ Institute for Apprenticeships and Technical Education
  • You will be required to attend the London Rd Campus one day a week and the remainder of the working week will be based in the workplace.

What to expect at the end of your apprenticeship

  • After successfully completing the Apprenticeship; Further development and job opportunities within the Practice.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience


GCSE or equivalent Maths and English (Grade 4 / C or above) Essential

Things to consider

You will be working between 2 sites, the other being; Cressage Medical Practice Clifton Lodge, Sheinton Road Cressage Shropshire SY5 6DH Due to this access to transport is essential.

About the employer

Much Wenlock and Cressage Medical Practice is a rural practice only 15-20 minutes away from Shrewsbury and Telford with a population of over 8,000 patients. Our Practice team is committed to providing high quality, patient centered care in a compassionate, friendly and safe environment. We aim to meet the needs of every patient by embracing innovation and new ways of working in the context of a changing health service. We attract and retain staff through formal appraisals promoting opportunities for professional development.


Much Wenlock and Cressage Medical Practice


King Street

Much Wenlock

TF13 6BL

You must have JavaScript enabled to view a map of the location


Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Jules Rhodes

01743 653 460

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.