Apprentice Hospitality Team Member - Sandown Park Racecourse COMPASS GROUP, UK AND IRELAND LIMITED

You do not need to have any experience to apply for this vacancy as full training will be provided as part of the apprenticeship! On completion of the apprenticeship you will achieve the L2 Hospitality Team Member Apprenticeship and become a qualified Hospitality Team Member

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Jun 2024

Apprenticeship summary

  • Annual wage


    This pay rate is above National Minimum Wage

  • Working week

    5 out of 7 days a week. Days and shifts tbc.

    Total hours per week: 40

  • Expected duration

    12 Months

  • Possible start date

    31 Jul 2024

  • Date posted

    06 Jun 2024

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What you will do in your working day

• To deal with customer requests promptly and politely
• Listen to customer comments and deal with them as appropriate or pass on to a more senior member of staff to ensure prompt follow-up action is taken
• Motivate and deliver exceptional customer service in a premium environment as a role model to the wider team
• Have knowledge of suites products and be able to advise the customer in a professional and helpful manner
• Share best practice across units and strive in the achievement of total customer satisfaction
• Support supervisors

The training you will be getting

  • L2 Hospitality Team Member
  • Sandown Park Racecourse, Portsmouth Road, Esher, KT10 9AJ
  • 40 Hours per week 5 out of 7 days a week
  • Training schedule has yet to be agreed. Details will be made available at a later date

What to expect at the end of your apprenticeship

On completion of the Hospitality Team Member Level 2 apprenticeship the apprentice will have the oppourtunity to embark onto a Level 3 apprenticeship to further their skills development through internal training programmes.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Logical, Team working, Friendly, Flexible


GCSE or equivalent English (Grade 4) Desired
GCSE or equivalent Maths (Grade 4) Desired

About the employer

We’re the people behind the food, hospitality and support services that power your day, make you smile and put a spring in your step. That’s just one of the reasons why we’re the UK and Ireland’s top contract catering, hospitality, and business support services provider.




Sandown Park Racecourse

Portsmouth Road


KT10 9AJ

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Jun 2024