IT Apprentice Intequal - Port Solent

IT Apprentice required to join an established and experienced IT & telecoms support SME. Reporting to the Technical Services Manager, you will provide onsite & remote IT support to clients.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 17 Jul 2024

Apprenticeship summary

  • Annual wage

    £14,000.00

  • Working week

    Monday - Friday 9.00am - 5.00pm

    Total hours per week: 40

  • Expected duration

    15 Months

  • Possible start date

    24 Jul 2024

  • Date posted

    23 May 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000252028

  • Positions

    1 available

What you will do in your working day

Are you a practical problem solver with a passion for IT? After a period of business growth, Link ICT are on the lookout for another apprentice to join their team of techies! Reporting to the Technical Services Manager, you will provide onsite & remote IT support to clients.

Your duties will include, but are not necessarily limited to the following:

- Provide onsite and remote IT technical support to clients

- Respond to support tickets in a timely manner, resolving tickets where possible and escalating where necessary

- Ordering new ICT hardware and logging devices onto asset register Installation and configuring of operating systems

- Software installation, such as MS Office and anti-virus

- Some lower-level network administration may be required, such as setting policies and group permissions

- Performing server backups where required

- Supporting with any technical queries regarding unified comms

- Technical fault diagnosis with audio-visual equipment

You will be working towards an Information Communications Technician Level 3 Qualification over the course of 15 months.

The training you will be getting

Information Communications Technician Apprenticeship L3 including Functional Skills in Maths and English if required

What to expect at the end of your apprenticeship

Ongoing support and development.


Requirements and prospects

Desired skills and personal qualities

Team Working, Organisation Skills

Qualifications

Other None required (Grade None required) Desired

Things to consider

This is not just a desk job. You will have the opportunity to get out onto client sites and provide real IT Support. The company is based near to the city centre with excellent transport links. Experienced technical colleagues who can provide support and guidance. Free parking is available onsite.

About the employer

Many years on, and with support from a team of customer focused technicians who have many years of industry experience, we pride ourselves on providing bespoke IT and telecoms solutions that inspire trust and build user confidence.

Employer

Intequal - Port Solent

Address

Link ICT

DE1 3TP

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Training

Training provider

LIFETIME TRAINING GROUP LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Information communications technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 17 Jul 2024