Reception Administrator Apprentice CLASSIC CUISINE OF NORTHAMPTON LTD

Brilliant opportunity to kick-start your career in administration within a food production company. This role involves, working on reception meeting and greeting visitors, answering the telephone, helping customers with queries, processing customer orders, checking invoices, preparing ingredient and recipe sheets and much more.

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Closing date: 29 Jul 2024

Apprenticeship summary

  • Annual wage


  • Working week

    40 hours a week but 37.5 paid hours. Monday to Friday 08:30am until 5pm – with 1 hour unpaid for lunch.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    12 Aug 2024

  • Date posted

    17 May 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Dealing with incoming telephone calls, and answering any queries
  • Responding to email queries
  • Greeting visitors face to face on reception
  • Processing customer orders
  • Checking invoices and matching them to delivery paperwork
  • Inputting invoices onto Sage (full training provided)
  • Preparing ‘Stores Pick Sheets’
  • Dealing with transport bookings
  • General administrative and reception duties
  • To prepare ingredient breakdowns and production recipe sheets
  • To support your supervisor and be aware of the need for teamwork within a busy department
  • To contribute to the forward management of the company by offering suggestions and constructive feedback
  • To observe and adhere to the 1990 Food at Work Act and the 1974 Health and Safety at Work Act
  • To ensure the health and safety of all staff by observing company policies and procedures and reporting as necessary
  • Maintain relationships with other department staff to ensure effective communication to allow the business to flow efficiently
  • To encourage staff morale and motivation by effective communication, and to promote teamwork
  • To ensure all departmental staff receive adequate training and development to meet company needs and where possible satisfy personal development needs
  • To attend any training courses/sessions as requested by management

The training you will be getting

  • Level 3 Business Administration Apprenticeship.
  • 6 hours per week, within working hours, for apprenticeship training.
  • Online apprenticeship learning via a system called OneFile.
  • 1-2-1 Team calls with your apprenticeship trainer.

What to expect at the end of your apprenticeship

Possibility to stay employed as a permanent member of staff upon successful completion of the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Team working


GCSE or equivalent English (Grade 4/C) Essential
GCSE or equivalent Maths (Grade 4/C) Essential

About the employer

Our client has been making delicious dishes for a variety of well-known restaurants for over 30 years, but no two days are ever the same. They’re constantly innovating, creating new recipes, and improving their processes to make the food, and service, the best it can be. They are now on the lookout for a new reception/administration apprentice to join their small, friendly team.








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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Sophie Charalambous

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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