Apprentice Administrator LEDBURY TOWN COUNCIL

The administrative role is a key role within Ledbury Town Council, often being the first point of contact for the public, councillors, and stakeholders.

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Closing date: 08 Jul 2024

Apprenticeship summary

  • Annual wage


    Entry into Local Government Pension Scheme

  • Working week

    Monday – Thursday 9.00 am – 5.00 pm plus 30 min unpaid lunch break Friday – 9.00 am – 4.30pm plus 30 min unpaid lunch break Plus attendance at meetings on Thursday evenings every other month (staff are able to start late on these days)

    Total hours per week: 37

  • Expected duration

    16 Months

  • Possible start date

    29 Jul 2024

  • Date posted

    17 May 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

During an average week you will be required to work on tasks such as:

  • Taking bookings for the weekly market and be responsible for assigning pitches
  • Taking bookings for weddings which are held in the Jacobean Room
  • Preparation of meeting agendas for despatch to Councillors
  • Attending meetings to take and transcribe minutes
  • General admin work
  • Supporting events and the prep for these
  • Tourist information advice
  • Being creative to design posters and other communications materials
  • Dealing with stakeholders i.e. Local Authority
  • Research including getting costings for services, products etc.
  • Placing orders
  • Responding to enquiries from members of the public via email, phone and in person 
  • Uploading information to the Council website
  • Responsible for archiving and file management

The training you will be getting

Formal training is delivered at HWGTA, located in Holmer Road (HR4 9SX).

You will receive training a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.

Additional training for functional skills in English and Maths will be undertaken if needed.

You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administrator Level 3 qualification.

There is also a five-day teambuilding residential trip that is held in spring of each year.

What to expect at the end of your apprenticeship

We are looking for an apprentice administrator to become a full-time, permanent member of the Ledbury Town Council Team upon successful completion of the apprenticeship. As part of the team, you will be offered the opportunity to take additional training in local government matters which could help you progress through the council or open up opportunities in other local government organisations in the future.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Problem solving skills, Team working, To work on own initiative, Committed to learn new skills, Self-motivated, Ability to work flexibly


GCSE or equivalent English (Grade 4 or above) Essential
GCSE or equivalent Maths (Grade 4 or above) Essential

Things to consider

The workplace does have access restrictions as our offices are based in a Grade II Listed 15th century building which comprises three properties into one, and is on several levels.

About the employer

Ledbury Town Council is a Parish Council, which is the bottom level of local government. We have been in existence for over 40 years and provide a service to local residents to help improve the local community and economy of Ledbury. The successful applicant will be required to support the Clerk and Deputy Clerk, as well as other members of the Council team, including Councillors on a variety of administrative tasks and other projects. They will be expected to support civic, town, and council events at weekends and evenings where required. They will also be required to support the Community Engagement Officer in respect of the market and council events. The role would suit someone who is looking for a varied rewarding role, and who is adaptable to change and can work under pressure and to timelines.







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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Hayley Grismond


Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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