Events Assistant Apprentice UNIVERSITY OF BRISTOL

The Venues & Events team are responsible for the letting of available space for meetings, conferences, filming, weddings, parties, garden events and summer accommodation. The role holder will work to deliver these events.

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Closing date: 23 Jun 2024

Apprenticeship summary

  • Annual wage

    £21,840.00

  • Working week

    Mon-Fri with occasional evening and weekend work, shifts TBC.

    Total hours per week: 35

  • Expected duration

    18 Months

  • Possible start date

    02 Sep 2024

  • Date posted

    04 Jun 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000251916

  • Positions

    1 available

What you will do in your working day

The Venues & Events team are responsible for the letting of available space for meetings, conferences, filming, weddings, parties, garden events and summer accommodation.  The role holder will work with the team to deliver these events and bookings from start to finish.  This will include taking enquiries, checking availability and providing proposals to customers, preparing booking confirmations and contracts, as well as coordinating the details to make sure that the event runs smoothly.  We work with a range of suppliers within and external to the University, so the role holder will gain experience of dealing with third-party suppliers and building relationships with them.

Duties will include:

Analysis, Reporting and Documentation

* Using University IT systems, enter data to relevant databases, ensuring information is checked for errors.

* Provide basic administration support such as filing, filling envelopes, mailing out, photocopying, scanning forms.
* Collation of packs for internal and external distribution following basic instruction.
Customer Services & Support

* Receiving and making telephone calls/emails and issuing standard guidance, responding to basic queries and taking messages within prescribed standards.

* Working on University wide events such as Open Days to provide advice and guidance to potential students.

Planning & Organising

* Prioritize work to ensure essential work is completed at correct intervals e.g. preparing for meetings and events.

* Order refreshments as required for meetings and events.
Monitor supplies of basic stock such as tea, coffee, juices, biscuits, catering supplies etc. providing a regular list for ordering. 

* Assist other members of the administration team to carry out administrative tasks.

Liaison

* Liaision with line manager regarding work issues.

* Liaise with visitors and divisional colleagues to receive and pass on information in a curteous manner.

Decision Making

* Make basic decisions regarding work order and daily requirements.

Problem Solving

* Solve basic problems  that occur on a daily/regular basis, using pre prepared responses or material.

Continuous Improvement

* Undertake internal training as required.

* Attend college day release in line with college/training provider attendance policy.

People Management

* Co-operate with and provide basic support to colleagues to contribute towards work objectives.

The training you will be getting

  • Level 3 Events Assistant 
  • Muti Live tuition provider - https://www.muti.live/
  • University training

 

What to expect at the end of your apprenticeship

Whilst a permanent role cannot be guaranteed the majority of apprentices gain open ended employment.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Logical, Team working, Creative, Initiative

Qualifications

GCSE or equivalent English (Grade C/4) Desired
GCSE or equivalent Maths (Grade C/4) Desired
NVQ or SVQ Level 2 or equivalent Any (Grade Pass) Desired

About the employer

The University offers a wide range of courses across its six faculties, including Arts, Engineering, Health Sciences, Life Sciences, Science, Social Sciences and Law. It is renowned for its research excellence, focusing on interdisciplinary research that addresses some of the world's most pressing challenges. The University is committed to supporting our staff in achieving a healthy work-life balance. A good work-life balance benefits your health and wellbeing, which also helps you be more productive and satisfied at work.

Employer

UNIVERSITY OF BRISTOL

Address

Goldney Hall

Lower Clifton Hill

Bristol

BS8 1BH

Contact

Niah

uob-apprenticeships@bristol.ac.uk

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Training

Training provider

SOUTH WEST ASSOCIATION OF TRAINING PROVIDERS LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Event assistant

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

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