Business Administration Apprentice TRANSLATE UK LIMITED

Translate UK Ltd is excited to be able to offer the opportunity for an Business Administrative Apprentice to grow with an expanding company and shape their future. Your role will be diverse, encompassing a wide variety of tasks, you’ll need excellent administrative and communication skills, as well as a “can do” attitude to help support the team.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Jun 2024

Apprenticeship summary

  • Annual wage

    £14,976.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday – Friday 08.45 - 17.30

    Total hours per week: 45

    (the hours are based on the candidate being over 18)

  • Expected duration

    21 Months

  • Possible start date

    01 Jul 2024

  • Date posted

    16 May 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000251556

  • Positions

    1 available

What you will do in your working day

The role will involve:

  • Assisting the team with Bookings requests, accounts queries and linguist registration
  • Taking bookings from customers and booking interpreters via e-mail and phone
  • Quoting for customers and negotiating rates with Interpreters
  • Cultivate and maintain relationships with customers, understanding their language service needs and positioning our services to meet them
  • Following up with interpreters to ensure effective delivery
  • Acting as a point of contact for interpreters and customers, recording issues and achievements
  • Accurately disseminating information and sharing appropriately
  • Ensuring daily, weekly and monthly deadlines are met
  • Ensuring jobs are not left open for longer than necessary
  • Reporting issues that may lead to quality and delivery to management
  • Closing jobs on the portal
  • Creating customer invoices
  • Credit control and Debt collection
  • Handling customer and supplier queries by telephone and email
  • Updating the databases and internal CMS
  • Assisting the team with all administrative tasks
  • Any other tasks as relevant

The training you will be getting

  • The apprentice will gain a Business Administrator Level 3 qualification from this apprenticeship
  • Functional skills in maths and English (if required)
  • How the training will be delivered is to be confirmed

What to expect at the end of your apprenticeship

The apprentice will gain a Business Administrator Level 3 qualification.


Requirements and prospects

Desired skills and personal qualities

IT skills, Organisation skills, Customer care skills, Number skills, Initiative, Non judgemental, independent

Qualifications

GCSE or equivalent Maths and English (Grade 4 / C or above) Desired

About the employer

Translate UK Ltd. was founded in 2006 to provide translation and interpreting services to businesses across the North of England. Since then, we have successfully grown and have expanded to work with clients in both the public and private sectors throughout the UK. We provide translation and interpreting services in and out of all major languages and we specialise in providing our services in even the most obscure languages. We are a family business at heart. Each of our clients, linguists and staff members is important to us, and we’re proud of the community we’ve built here. Our team is passionate about people, and we provide a service which shows how much we care and upholds each of our core values: equality, integrity and excellence.

Employer

TRANSLATE UK LIMITED

Address

Croft Myl

West Parade

Halifax

HX1 2EQ

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Training

Training provider

CALDERDALE COLLEGE

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Madeline Oxby

madeline.oxby@calderdale.ac.uk

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Jun 2024