Hiredesk Administrator Apprenticeship PREMIER CONCRETE PUMPING LIMITED

This is an exciting opportunity for you to join a growing team and progress your career! As you will be working towards your Business Admin qualification, you will be able to develop your knowledge of how a business works while getting experience in different areas of the organisation. Duties include ensure all Hiredesk paperwork is filed correctly.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Jun 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 8am to 5pm.

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    01 Jul 2024

  • Date posted

    16 May 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Answer calls & emails from customers looking to hire, and processing hires through Syrinx.
  • Ensure all Hiredesk paperwork is filed correctly.
  • Check availability of plant and update internal systems with the status of the machines.
  • Liaise with workshops to ensure the correct equipment is ready and delivered at the right times.
  • Arrange transport for delivery & collection of plant hire.
  • Manage any Hiredesk related queries.
  • Ensure relevant spreadsheets and maintenance documents are updated daily/weekly.
  • Ensure all quotes are accurately produced for each individual hire.
  • Review of contracts pre-month end to ensure accuracy.
  • Following up with customers on damages and items not returned.
  • Any other matters as requested by management.
  • Support the Workshop manager with ordering of stock.
  • Support General Manager with projects and other ad-hock tasks.

The training you will be getting

You will be working towards your Level 3 Business Administrator qualification (an industry recognised Qualification) which is delivered via monthly 2–3-hour lessons with your assigned Trainer Assessor (TA) via teams. Throughout the month, you will complete self-led study which will include assignments, worksheets, projects, etc. and blended learning and development activities/training with your manager and shadowing team members. All learning will be completed in your workplace and during your working hours. Units that you will be studying include personal development, the organisation & policies, legislation & regulation, role fundamentals, stakeholders, and business fundamentals & processes.

What to expect at the end of your apprenticeship

You could progress into Team Leader (with an increase in salary!) or consider other options, just take a look;  https://www.ctskills.co.uk/apprenticeship-courses/business-administration/

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Team working, Positive attitude, Strong work ethic, Confident and friendly, Time management, Prioritisation


GCSE or equivalent Maths and English (Grade 4/C or above) Essential

Things to consider

INTERESTED? Before you apply, ASK yourself? • Are you happy with the role, company, and qualification? • Can you commit to the timeframe? • Do you meet the eligibility criteria? (GCSE Maths & English 4 or above & UK Residency) • Can you start immediately, or do you have other commitments such as education or work? • Is your CV up to date and relevant? What NEXT? • If successful, you’ll receive a phone call from our Recruitment Team • NEXT, you’ll be asked to write a supporting statement (this will be added to your CV) • You’ll complete an English and Maths assessment

About the employer

They are part of the Camfaud Group which is the largest concrete pump hire company in the UK. Camfaud Group employs over 300 staff across various depots across the UK and due to our continued expansion, we are actively seeking Hiredesk Administrator to join our team in Astley. At the Camfaud Group we are proud to continue embracing our values, Safety, People and Reliability. “Our Motto is Work Safe, Home Safe.”




High Road

Thornwood Common


CM16 6LU

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Recruitment Team


Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

Please complete the application form and of course attach your up-to-date CV. This will give us the best chance of being able to contact you. Your CV should be a word document or pdf that we will be able to edit if we decide to take your application further- not an image.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Jun 2024