Working under the Head of Projects and Process, this role will be actively involved in all aspects of the business. There will be opportunity to work closely with all the departments and gain a deeper understanding of how they operate. The candidate will assist in tasks for all departments, being a pivotal point in the interaction between them.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 14 Jul 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday Shifts to be disclosed.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    15 Jul 2024

  • Date posted

    15 May 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Dealing with customer queries (written, telephone, and in-person)

Scheduling of work (internally and externally)

Management of digital files

Liaising with internal and external stakeholders

Order processing

Monitoring and tracking of orders

Management of training and competence

Note taking

The training you will be getting

Level 3 Business Administrator Apprenticeship Programme:

Relevant training will be provided through Lancaster and Morecambe College
Functional Skills in Maths and English may be required
Level 3 Business Administration qualification

What to expect at the end of your apprenticeship

The future prospects within TNP could potentially be quite broad. Due to the company being medium sized, there is opportunity to work with all departments, and show where you perform strongest. Multiple avenues of development would then be discussed, incorporating business need, candidate desire, and ability. Once this has been discussed, a more focussed, department based role can be implemented with the next level of development jointly agreed.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Team working, Initiative, Confident, Time Management skills


GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential

About the employer

The Networking People (TNP) was formed in 2012 by staff from the highly successful LUNS Ltd (Lancaster University Network Services) following the University’s decision to consolidate its core business of teaching and education. TNP started life in the Infolab21 building at Lancaster University and since its formation TNP has continued to grow rapidly, in 2019 moving to completely refurbished premises on Caton Road in Lancaster. Over the last decade, the TNP team has been involved in the build-out and management of some of the largest carrier networks in the North West, including CANLMAN (the North West Janet Metropolitan Area Network) and CLEO (Cumbria & Lancashire Education Online). The team was amongst the first to unbundle exchanges in the UK, starting in 2004 when Local Loop Unbundling (LLU) was in its infancy








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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Charlie Helme

01524 521483

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 14 Jul 2024