Office Administrator Apprentice


Luton, LU1 1HS

Closes on Saturday 31 August

Posted on 15 May 2024


This is a fantastic opportunity to join a well-established organisation as a Business Administrator Apprentice. You will have the opportunity to develop your knowledge and skills in daily office administration as part of a leading UK provider of Health and Safety training programmes.

Annual wage

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course
Business administrator (level 3)
Monday to Thursday, 9am to 5pm. Friday 9am to 4pm.

36 hours a week

Possible start date

Tuesday 1 October


1 Year 6 Months

Positions available



As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Upon successful completion of the apprenticeship, you will be awarded a Level 3 Business Administrator apprenticeship standard.

  • As an apprentice, you will undertake ‘off-the-job’ training to develop the required knowledge, skills and behaviours of the apprenticeship standard during your normal working hours.

  • You will be working towards a set of core competencies so that they have the right basic skills, attitudes and behaviours for an administrative role in the business environment.

Where you’ll work

Suite 8

Crystal House

New Bedford Road




An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation


Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
  • Your training plan

    This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.


    Desirable qualifications

    GCSE or equivalent in:

    • English (grade 4-9)
    • IT (grade 4-9)
    • Maths (grade 4-9)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.


    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Administrative skills
    • Number skills
    • Analytical skills
    • Logical
    • Team working
    • Initiative

    Other requirements

    Vacancy will close early if the right candidate is found - apply early to avoid disappointment. Please note you may be contacted via e-mail for interview. The wage for Apprentices applies to both time spent on the job plus time spent training.

    About this company

    Paragon Training specialises in producing up-to-date and comprehensive health and safety training video packages. We supply a professional range of safety video training programmes - with over 4,000 different health and safety videos available. We offer our clients a plethora of safety training solutions including safety training Videos, a variety of E-Learning, PowerPoints & Posters, while we can also provide an in-depth consultancy service incorporating appropriate safety training courses. We have over 20 years’ experience supporting apprentices to develop their skills and careers, with many progressing to high level roles in successful companies. (opens in new tab)

    After this apprenticeship

    Upon successful completion of the apprenticeship, we aim to employ the apprentice as a permanent member of staff. Opportunities will be provided to further develop your professional career within the company.

    Ask a question

    The contact for this apprenticeship is:


    Kaley Casson


    The reference code for this apprenticeship is VAC1000251345.

    Apply now

    Closes on Saturday 31 August

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.