IT Support Technician Apprentice THE COWPLAIN SCHOOL

Are you looking to kick start your career in IT with an employer who has a track record of apprentice success? If you have a passion for IT, an interest in troubleshooting and great communication skills, this role could be for you. PETA are proud to be working with The Cowplain School to recruit and train a new IT Support Technician Apprentice.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Jul 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Mon -Thu 08.00 - 16.00; Fri 08.00 - 15.30.

    Total hours per week: 37.5

  • Expected duration

    22 Months

  • Possible start date

    12 Aug 2024

  • Date posted

    15 May 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Joining the team as an IT Support Technician Apprentice, you will be responsible for the following duties:

  • Assist with simple routine repair and maintenance of ICT equipment
  • Checking printers are online and maintained weekly
  • Carry out simple networking tasks, eg password resets and assigning access rights
  • Maintain network security through the use of appropriate products
  • Maintain an inventory of spare parts used in the ICT department
  • Contacting and liaising with hardware suppliers for the purchasing of spares
  • Deciding on and organising any repairs to ICT hardware around the campus
  • Maintain users and user accounts on both the local and cloud networks
  • Investigate software regarding its potential use on the school network

The training you will be getting

As an IT Support Technician Apprentice, you will be studying towards a level three ICT Support Technician apprenticeship. This apprenticeship is 22 months in length and will involve ongoing onsite training and mentoring from The Cowplain School team combined with 25 days of off the job training at the PETA training centre in Cosham.

What to expect at the end of your apprenticeship

A progression opportunity will be offered for the successful candidate upon completion of their apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Problem solving skills, Analytical skills, Technology minded, Genuine interest in IT, Enthusiastic, Willing to learn, Team player, Work using own initiative


GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential

Things to consider

This role is a fantastic first step towards working in IT support with local schools. You will be part of a team where you will learn everything about IT support, maintaining network security and much more!

About the employer

We have always been a school that has challenged our students to achieve highly whilst developing them to be confident and respectful young people. At the heart of this is our fantastic curriculum, which promotes three central strands of understanding diversity, thinking hard and developing character, which are at the heart of everything we do. We challenge our students to work hard, enjoy learning and achieve highly, providing a wide range of opportunities for them to succeed, both within and outside the curriculum, whilst supporting them with a highly effective pastoral network.




Cowplain Community School Hart Plain Avenue Cowplain



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Information communications technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Jul 2024