Hospitality Team Member Apprentice Daisy-Mae's Vintage Tearoom

Northern Skills are recruiting on behalf of Daisy-Mae's Vintage Tearoom for a Hospitality Team Member Apprentice. The successful candidate will provide exemplary customer service, take orders, handle payments, make and serve food/drinks. The successful learner will gain a level 2 in Hospitality Team Member.

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Closing date: 15 Jul 2024

Apprenticeship summary

  • Annual wage

    £9,984.00

    Free sandwich for lunch and drinks throughout the day whilst on shift

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Tuesday - Saturday. Shift pattern between 9.30am - 4.00pm. To be discussed at interview.

    Total hours per week: 30.0

  • Expected duration

    12 Months

  • Possible start date

    29 Jul 2024

  • Date posted

    17 May 2024

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000251246

  • Positions

    1 available

What you will do in your working day

  • Exemplary Service: Elevate our customer service to new heights by consistently providing an extraordinary experience. Your genuine warmth and attentiveness will set the standard for our guests.
  • The Extra Mile: We believe in going beyond the expected. Your ability to anticipate and fulfill customer needs will leave a lasting impression, turning every visit into a delightful memory.
  • Order Maestro: Take orders with enthusiasm, ensuring accuracy and clarity. Your friendly demeanour will make the ordering process a seamless and enjoyable experience for our customers.
  • Payment Guru: Handle payments with efficiency and a smile. Your professionalism at the checkout will contribute to a positive and stress-free experience for our guests.
  • Serving Maestro: Bring joy to the table as you skillfully serve drinks and food. Your attention to detail and friendly approach will transform meals into moments of delight.
  • Table Magician: Clear and clean tables promptly, maintaining a tidy and inviting environment. Your dedication to cleanliness enhances the overall dining experience.
  • Service Standards Enthusiast: Uphold the high standards set by our front-of-house team. Your commitment to excellence ensures that every aspect of the customer's journey aligns with our service philosophy.

The training you will be getting

  • Level 2 Hospitality Team Member qualification
  • Day Release Middlesbrough College
  • One day per week

What to expect at the end of your apprenticeship

  • Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Presentation skills, Team working, Initiative

Qualifications

GCSE or equivalent Maths and English (Grade E/2 or above) Essential

Things to consider

This vacancy is to start immediately therefore you must be available to start before applying. All closing, interview and start dates are subject to change and may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment. Northern Skills will check candidates' eligibility prior to any interviews.

About the employer

A chic English Vintage Tea Room offering an elegant experience at a reasonable price.

Employer

Daisy-Mae's Vintage Tearoom

Address

2 Esplanade

Redcar

TS10 3AA

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Training

Training provider

MIDDLESBROUGH COLLEGE

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

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