Claims Apprentice ENSTAR (EU) LIMITED

An exciting opportunity to join The Enstar Group as a Claims Apprentice alongside studying towards the Level 3 Insurance Practitioner qualification. As an apprentice, you will work with the Claims team gaining the necessary experience required to evaluate and resolve a wide plethora of claims covering multiple lines of business such as Marine, Aviation, Professional Indemnity and General Liability and any associated claims related litigation.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 02 Jun 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday, 9.00am - 5.30pm

    Total hours per week: 35

  • Expected duration

    18 Months

  • Possible start date

    05 Aug 2024

  • Date posted

    15 May 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

As a Claims team we are always looking to adapt and improve upon our processes whilst leveraging on technology, data and analytics to optimise results and drive continuous improvement.

During the programme, you will spend a couple of months with the Operations team, understanding their processes and how they support the Claims function and the wider business. Through this rotation you will also gain knowledge and understanding of the processes and technology which underpins the London Insurance Market.

During the programme, you will:

  • Undertake basic investigation, evaluation and negotiation of claims within set authority parameters in a manner that consistently meets our policies and procedures across multiple line
  • Gain an understanding of setting accurate case reserves in accordance with our reserving philosophies
  • Obtain a basic working knowledge of contract wordings, coverage and reinsurance structures, whilst developing an understanding of the applicable aspects of insurance contracts and processes
  • Interact with attorneys and co-insurers as appropriate
  • Have a working knowledge of ECF (“Electronic Claim File”) which is a system used by brokers to notify and update Lloyd’s insurers of claims and for insurers to respond to brokers and associated claim systems
  • Assist with reporting both claim developments and account information to the management team as required
  • Assist with TPA (“Third Party Administrators”) audits and round table reviews

The training you will be getting

  • BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team
  • Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace
  • Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience
  • On completion you will achieve the Level 3 Insurance Practitioner qualification

What to expect at the end of your apprenticeship

  • Apprenticeships at Enstar are permanent roles, and we'll remain committed to help you grow after you’ve finished. Working in insurance is so varied, and an apprenticeship opens new pathways of continuous learning and professional development that will shape your career trajectory for years to come

Requirements and prospects

Desired skills and personal qualities

Communication skills, Team working, Initiative, Keen to grow and Develop


GCSE or equivalent English and Maths (Grade 4 or above) Essential
A Level or equivalent Any 2 (Grade C or above) Essential

Things to consider

Selection process Our selection process aims to allow you to demonstrate your skills in a fair and objective environment. Step 1 – Apply online Your journey with us starts by making an application online via our website. Step 2 – Online Test and Video Interview You will then be asked to complete an online test assessing situational judgement and problem-solving skills as well as a video interview. Those who pass will be invited to attend the final stage of the selection process. Step 3 – Virtual Assessment Centre (Interview Stage) The virtual assessment centre will include some individual and group tasks and there will also be an opportunity for you to ask some questions and learn a bit more about Enstar.

About the employer

Founded in Bermuda in 1993, Enstar was created through acquisitions to become, by 2013, the industry’s largest stand-alone run-off consolidator. Later in 2013, we diversified into live risk by investing in leading specialty insurance companies in global markets, including Lloyd’s. In 2020, as part of our strategy to focus on our core legacy competency, we announced transactions – alongside trusted partners - at our live underwriting operations, StarStone and Atrium, which retain our investments in these high-quality companies, through meaningful minority stakes. Regulatory change around the world is driving risk businesses to refocus, which creates opportunities in the legacy space. In this environment, Enstar has the vision and appetite to grow further. Enstar leverages its expertise in claims management, risk analysis, and investment to generate value. These services make Enstar different, something unique




3 Guildford Business Park




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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


saajan sehajpal

Apprenticeship standard

Insurance practitioner

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 02 Jun 2024