Business Administrator Apprentice

Summary

We are looking for a bright, enthusiastic Office Admin to join our busy team based in Epping. Our increasing workload means that we are now looking for a full-time/Part time individual who can come in and play a vital role in supporting the smooth running of the office.

Annual wage: £17,680 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 09:00 - 17:00
40 hours a week
Possible start date: Monday 28 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Confidently managing incoming calls and dealing with client enquiries with a polite, friendly and professional manner.
Accurately inputting data into our company software
system.
Arranging/scheduling appointments with customers.
Filing documents and office organisation.
General administrative tasks.

Where you’ll work

Unit 30 Woodside Industrial Estate

Woodside

Thornwood

Epping

CM16 6LJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HARLOW COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will study Level 3 Business Administrator Apprenticeship Standard.
The training will be at Harlow College, Harlow, Essex, as well as on the job.
This will include Personal Learning and Thinking Skills.
The program is based on end point assessment.

https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
Enthusiasm/Motivation
Reliable
Good time management

Other requirements

Please check you will be able to get to and from work.

About this company

We supply and installed renewable energy of, Insulation, Air Source Heat pump, Solar PV, Solar thermal, Energy Storage, EV Charge points and consult home owners on all these activities.

https://egesolutionsltd.co.uk/ (opens in new tab)

After this apprenticeship

A permanent position if available with additional training.

Ask a question

The contact for this apprenticeship is:

HARLOW COLLEGE

Kellie Tighe

ktighe@harlow-college.ac.uk

07377125961

The reference code for this apprenticeship is VAC1000251120.

Apply now

Closes in 18 days (Sunday 6 October at 11:59pm)

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