Customer Service Assistant - Apprenticeship CHORLEY ELECTRICAL TRADERS LTD

Chorley Electrical Traders Ltd in Bolton are recruiting for an Apprentice Customer Service Assistant. The successful candidate will work towards their Level 2 Customer Service qualification which will take approximately 17 months to complete.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 14 Aug 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 08:00 - 17:00, 1 hour lunch break

    Total hours per week: 40

  • Expected duration

    17 Months

  • Possible start date

    21 Aug 2024

  • Date posted

    15 May 2024

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Assisting in the sales and warehouse and on the busy trade counter of an electrical wholesaler
  • Dealing with goods inwards
  • Packing Orders
  • Inter branch stock transfers
  • Computer invoicing and stock control
  • Telephone sales
  • Face to face customer service
  • Upkeep of warehouse working to health and safety regulations
  • General office work

The training you will be getting

  • Level 2 Customer Service Practitioner Apprenticeship Standard
  • Level 2 maths & English Customer Service Skills

What to expect at the end of your apprenticeship

  • Progress onto full time employment

Requirements and prospects

Desired skills and personal qualities

Organisation skills, Administrative skills, Punctual, Reliable, Willing to learn, Communication


GCSE or equivalent English (Grade 4) Desired
GCSE or equivalent Maths (Grade 4) Desired

About the employer

A family run business, established since 1979. We supply to electrical contractors across the North West, as well as offering spares for maintenance engineers, housing, shops, offices, factories and schools and also serving the general public. Every customer is made to feel like our best customer!




107 Halliwell Road


Greater Manchester


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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 14 Aug 2024