Business Administration Apprentice

Summary

This is a fantastic opportunity to join a successful family owned business based in Barlborough as their new business administration apprentice. You will be working within the accounts team providing administration support with customer enquiries by phone and email, data entry and documentation reports to customers.

Annual wage

£14,560 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course

Business administrator (level 3)

Hours

Monday - Friday, 8.00am - 4.00pm. On occasion there may be a requirement to work 9.00am - 5.00pm.

40 hours a week

Possible start date

Friday 2 August

Duration

1 Year 3 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
You will be expected to work towards the Business Administrator Level 3 with support from your employer and the Chesterfield College Group

Where you’ll work

10 HIGH HAZELS ROAD

BARLBOROUGH

CHESTERFIELD

S43 4UZ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CHESTERFIELD COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working

About this company

Before looking forward it's always important to know where you've come from, and our business is no exception. Hastings Freight was established in 1983 by Alan Hastings, operating with a small team as a general haulier. In 1994 we joined the newly formed Palletways network, providing a cost-effective solution to transport for companies and individuals based within South Yorkshire and Derbyshire, specialising in palletised distribution. Rapidly expanding over the past 20 years, we moved to our new site situated off junction 30 on the M1, joining our second network UPN in 2021, where we've gone from strength to strength. After working with the team for over 16 years, the company was bought by husband and wife team George and Claire Hewitt.

http://www.hastingsfreight.co.uk (opens in new tab)

After this apprenticeship

Full time position with the company
Further development opportunities within the role

Ask a question

The contact for this apprenticeship is:

CHESTERFIELD COLLEGE

Hannah Donald

donaldh@chesterfield.ac.uk

07970031397

The reference code for this apprenticeship is VAC1000251094.

Apply now

Closes in 5 days (Thursday 1 August at 11:59pm)

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