EPOS Support Technician Apprentice ASG EPOS SOLUTIONS LTD

ASG Epos Solutions Limited are looking for their next EPOS Support Technician Apprentice to join their growing team.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 Jun 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday, 9.00am to 5:30pm, with a 1-hour lunch break.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    10 Jun 2024

  • Date posted

    5 days ago

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day


Working alongside a current support technician you will;

  • Unpack and configure EPOS Terminal hardware and connect peripherals
  • Configure OS and install relevant OS Updates and drivers
  • Setup Active hours for Update installation
  • Install remote support software application and configure
  • Install Standard POS Application
  • Install correct template for Market Sector
  • Configure firewall settings
  • Connect terminal to customers cloud based back-office account
  • Data entry of customers products
  • Install and configure EFT application software
  • Once a sufficient level of competence and experience has been achieved you will be required to attend a training course on the Isle of Wight for 3 days to be certified as a competent support technician for the POS software

As the role develops you will also be responsible for tasks as below.

  • First line telephone and remote support
  • Occasional on-site visits alongside and installation technician to assist with network infrastructure installation.
  • Setup and configuration via online portal of UniFi Wi-Fi Access points
  • Assist on-site with Wi-Fi access point installation.
  • Configure CCTV systems for remote access.
  • Assist on-site with CCTV installation (cabling camera mounting configuration etc.).

Company benefits:

Once a sufficient level of competence has been achieved a company vehicle will be provided

The training you will be getting

  • Training with Milton Keynes College
  • Ongoing training, support and development with the employer
  • ICT Technician Level 3 qualification

Your learning will take place at the South Central Institute of Technology, which offers benefits such as:

  • Quality teaching and support
  • Project-based learning, co-delivered by employers
  • State-of-the-art facilities with plenty of tech equipment available

What to expect at the end of your apprenticeship

  • A permanent position may be on offer upon successful completion of the Apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail


GCSE or equivalent 5 including English, Science and Maths (Grade 4-9) Essential

About the employer

ASG have been supplying cash registers and EPoS systems for in excess of 40 years to businesses like yours and providing the levels of service and support that has seen us achieve high customer retention indeed most of our early customers are still with us so we must be doing something right! We know that what we provide is all about providing you our customers with the right product at a competitive price but much more than that, with the help of our experience and knowledge making sure that you get the most out of the investment of your hard earned cash. Primarily based in Milton Keynes we are able to provide coverage over a wide area and have supplied and installed systems from the Scottish Islands to St Ives in Cornwall, and even as far south as the Falkland Islands!




A S G E P Os Solutions Ltd, 25-26 Minton Park, Potters Lane, Kiln Farm

Milton Keynes

MK11 3HG

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Information communications technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 Jun 2024