Technical Services Apprentice RUSKIN MILL TRUST LIMITED

As an IT Apprentice, you will provide first line user support to staff and students as required using the desktop systems, including dealing with operational problems such as hardware faults and software incompatibilities.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 07 Jun 2024

Apprenticeship summary

  • Annual wage

    £23,886.00

  • Working week

    All details will be confrmed upon interview.

    Total hours per week: 37.5

  • Expected duration

    16 Months

  • Possible start date

    17 Jun 2024

  • Date posted

    6 days ago

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000250876

  • Positions

    1 available

What you will do in your working day

Main responsibilities:

  • Install, maintain and repair IT related equipment as necessary
  • Assist in developing and implementing new projects
  • Provide technical support with the use of technology and network compatibility, identifying problem areas and investigating solutions
  • Assist with the administration and development of the desktop and office network systems as required, including user administration, maintenance of the office e-mail system, internet filter software and ensuring that the security procedures for the desktop system within the office network are appropriate and are being followed
  • Assist in the maintenance of relevant management and system administration records such as user requests and action taken, asset records, software records and maintenance requests and outcomes
  • Undertake a schedule of PC "health checks" and ensure effective deployment / utilisation of anti-virus software
  • Work with the staff to encourage the appropriate use of IT and help with identifying relevant technologies and implement as necessary

The training you will be getting

Why choose our Azure Cloud Support Specialist apprenticeship? 

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. 

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. 

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

  • Learn on-premise and cloud-enabled technologies and services
  • Learn technical content that aligns to and is relevant to employers and the market
  • Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
  • Get an introduction to Windows, Linux and PowerShell 

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

What to expect at the end of your apprenticeship

Future prospects:

90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. 

Benefits:

  • Free lunches during term-time
  • 10% off at Fusion Cafe located on Arundel Street
  • Cycle to work scheme
  • Occupational Health
  • Free parking on-site

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Presentation skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience

Qualifications

GCSE or equivalent any subject -- x3 (Grade 4+ (A-C)) Essential
GCSE or equivalent English (Grade 3+ (D or above)) Essential
GCSE or equivalent Maths (Grade 3+ (D or above)) Essential

About the employer

The Ruskin Mill Trust Group operates five colleges and associated residential provision in Nailsworth, Stourbridge, Sheffield, Birmingham, Pembrokeshire as well as an associated site in Darlington and an independent specialist school in Sheffield.  We provide innovative and experiential education for children and young people with special learning needs, developed out of the inspiration of Rudolf Steiner, William Morris and John Ruskin

Employer

RUSKIN MILL TRUST LIMITED

Address

Sterling Works

88 Arundel Street

Sheffield

S1 2NG

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Training

Training provider

QA LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Information communications technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 07 Jun 2024