Data Analyst Apprentice Renault UK Ltd

The apprentice will support the Customer Service Section Manager and Customer Service Graduate primarily with regular reporting and data analysis, with the opportunity to input to the reporting transformation plan. This role will require a team player who will contribute positively and efficiently to the daily operations of customer services.

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Closing date: 13 Jun 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday, between 9.00am - 5.30pm (exact shifts to be confirmed).

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    13 Jul 2024

  • Date posted

    13 May 2024

  • Apprenticeship level

    Level 4 (Higher national Certificate)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • To run regular (daily / weekly) scheduled reports
  • To support the Section Manager and Graduate with the overall reporting improvement plan
  • Create new Salesforce (customer case management platform) reports and dashboards to monitor all customer case related data
  • Purchasing portal administration and budget sheet maintenance
  • Daily back office email inbox management

The training you will be getting

Level 4 Data Analyst apprenticeship standard, which includes:

  • Level 2 functional skills in maths and English (if required)
  • End-Point Assessment (EPA)
  • You will receive full training and support from the Just IT
  • Training and training location to be confirmed

What to expect at the end of your apprenticeship

When individuals complete their apprenticeship, they will have the opportunity to apply for any other NMGB roles if they meet the pre-requisites.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Team working, Strong numeric communication, Microsoft Office Package, Tableau knowledge


GCSE or equivalent English & Maths (Grade 4/C - 9/A*) Essential

Things to consider

Company Benefits • 25 day holiday (plus bank holidays) • 4pm finish on Friday

About the employer

Our apprenticeship scheme offers an opportunity to join a development program with a real taste of what life is like working in the automotive industry. The programme is designed to develop, train and coach individuals in skills and competencies that will help them build a foundation for their future careers. This scheme will include both on and off-the-job training, combining theoretical and practical skills to prepare you for your future role.


Renault UK Ltd


The Rivers Office Park

Denham Way Maple Cross



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Apprenticeship standard

Data analyst

Level 4 (Higher national Certificate)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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