Business Administration Support Apprentice

TotalEnergies Gas & Power Limited

Redhill, RH1 1RX

Closes in 11 days (Wednesday 7 August at 11:59pm)

Posted on 13 May 2024

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Contents

Summary

The Business Support Apprentice is an exciting opportunity where you will be given the opportunity to work within a dynamic business in the Servicing team to learn new skills whilst gaining knowledge and achieve competencies to fulfil the qualification.

Annual wage
£18,881 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm (1-hour unpaid lunch).

35 hours a week

Possible start date

Monday 2 September

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Business Administrator Level 3 Apprenticeship Standard:

Remit will deliver this apprenticeship in the workplace and you will have a dedicated assessor who will guide and support you throughout the programme.

You will have access to an E-Portfolio where you can track and log your progress.

You will cover the following Knowledge, Skills and Behaviours of the Business Administrator Standard:

Skills

  • IT
  • Record and document production
  • Decision making
  • Interpersonal skills
  • Communications
  • Quality
  • Planning and organisation
  • Project management
  • Knowledge

The organisation:

  • Value of their skills
  • Stakeholders
  • Relevant regulation
  • Policies
  • Business fundamentals
  • Processes
  • External environment factors
  • Behaviours

Professionalism:

  • Personal qualities
  • Managing performance
  • Adaptability
  • Responsibility

Where you’ll work

Bridge Gate 55-57

High Street

Redhill

RH1 1RX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

REMIT GROUP LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

    • Your training plan

    This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

    Requirements

    Essential qualifications

    GCSE or equivalent in:

    • Maths, English and 3 others (grade C/4 or above)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Presentation skills
    • Administrative skills
    • Number skills
    • Analytical skills
    • Logical
    • Team working
    • Creative
    • Initiative
    • Non judgemental
    • Patience
    • Enthusiastic
    • Punctual

    Other requirements

    Apprentice Employment Agency is acting as a Flexi-Job Apprentice Agency & will engage you for the duration of the apprenticeship & pay your salary. You should be aware that the company/business named in this vacancy is a host employer & you will not be employed by them. Your application may be shared with training providers & employers.

    About this company

    TotalEnergies Gas & Power is one of the leading energy suppliers to industrial, commercial, and business customers within the UK. Part of the Total Group of businesses, Total Gas & Power is a market leader in the UK gas supply market and has been supplying electricity since 2001. Established in 1987 when the gas market deregulated, Total Gas & Power now supplies over 175,000 sites across all market sectors: small and medium businesses, large industrial and commercial companies, as well as the public service and non-profit organisations. We supply natural gas to many thousands of sites across the UK, making us the market leader in this highly competitive industry. We focus on the particular energy requirements of the business user and have developed the specific skills and experience to offer this market sector a superior service, competitive prices, and a set of innovative products. As a company with a long history in gas and power, and more recently in renewable energy technologies, we have learned to be at the forefront of a changing marketplace, where we remain responsive and flexible and ensure that our core values and objectives are embedded within our organisation.

    https://www.gas-power.total.co.uk/information-centre/about-us (opens in new tab)

    After this apprenticeship

    • This apprenticeship offers a route for a permanent position within the organisation dependant on candidate performance

    Ask a question

    The contact for this apprenticeship is:

    TotalEnergies Gas & Power Limited

    Georgia Marlow

    georgia.marlow@apprentice-employment.co.uk

    07540716312

    The reference code for this apprenticeship is VAC1000250717.

    Apply now

    Closes in 11 days (Wednesday 7 August at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.