Housing Management Apprentice Southampton City Council

Apprenticeships are an exciting way to develop your career. At Southampton City Council we’re keen to invest in people, apprentices are a valuable part of our workforce and the future of the council. We are looking for a confident and conscientious individual to undertake the role of Housing Management Apprentice.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 May 2024

Apprenticeship summary

  • Annual wage


    At SCC we are committed to paying Foundation Living Wage as a minimum. Your salary as an apprentice will be £23,151 (pro rata) annually and may increase in line with any national rise in Foundation Living Wage.

  • Working week

    Monday to Friday; shifts TBC.

    Total hours per week: 37.0

  • Expected duration

    18 Months

  • Possible start date

    15 Jul 2024

  • Date posted

    7 days ago

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    3 available

What you will do in your working day

  • To gather evidence as instructed by the training provider in order to compile a portfolio for end point assessment
  • To support the delivery of housing management services to ensure they are efficient, meet tenants and leaseholder’s requirements, improve the service to our residents, and is responsive to the requirements of the service
  •  To support the work in enabling good landlord and tenant relationships
  • To maintain accurate information on the Council’s IT Housing Management systems to manage case work
  • To always consider safeguarding issues and that concerns are referred as appropriate
  • To support work and carry out estate-based visits

The training you will be getting

  • Studying towards the Level 3 Housing and Property Management Apprenticeship
  • Internal induction programme when starting employment with us
  • Training schedule has yet to be agreed. Details will be made available at a later date.

What to expect at the end of your apprenticeship

Upon completion you will be a qualified Housing and Property Management Operative. 

Although we can’t guarantee you a permanent job at the end of your apprenticeship, we will support you to apply for suitable roles within the council, and help make sure you are ready for a wider job search.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working, Initiative


GCSE or equivalent English and Maths (Grade 4 and above) Essential

About the employer

Being part of the Southampton City Council team requires people who are willing to take personal responsibility for delivering excellence, to work with others to achieve the best possible outcomes, to embrace change and new opportunities, to make the most of the resources available to us and to think and act in the best interests of our customers. Southampton City Council are responsible for providing a number of services to the residents of Southampton including waste, housing, benefits, libraries, community support, marriages etc. and our aim is to give our customers the best service possible.


Southampton City Council


Civic Centre



SO14 7LY


Helen Prophett


023 80991 5168

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Housing and property management

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

You will be required to complete an online application form and if shortlisted attend a panel interview.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 May 2024