Neighbourhood Warden Apprentice Southampton City Council

Apprenticeships are an exciting way to develop your career. At Southampton City Council we’re keen to invest in people, apprentices are a valuable part of our workforce and the future of the council. We are looking for a confident and conscientious individual to undertake the role of Neighbourhood Warden Apprentice.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 May 2024

Apprenticeship summary

  • Annual wage


    At SCC we are committed to paying Foundation Living Wage as a minimum. Your salary as an apprentice will be £23,151 (pro rata) annually and may increase in line with any national rise in Foundation Living Wage.

  • Working week

    Monday to Friday; shifts TBC

    Total hours per week: 37

  • Expected duration

    18 Months

  • Possible start date

    15 Jul 2024

  • Date posted

    13 May 2024

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    3 available

What you will do in your working day

  • To gather evidence as instructed by the training provider in order to compile a portfolio for end point assessment
  • Ensure the efficient day-to-day management of the area, becoming a visible and accessible focal point for all neighbourhood issues.
  • Assist in providing a safe and well-maintained environment in the area, with the aim of improving the quality of life to all local people.
  • Support, monitor and report upon block/neighbourhood services provided, working in close partnership with other divisions and agencies.
  • Assist in the promotion of Community Safety, environmental improvements, and contribute to community development.
  • Help maintain neighbourhoods and support the Neighbourhood Warden Service by carrying out relevant compliance checks and health and safety inspections within the neighbourhood and the communal areas of the tower and walk-up blocks
  • Help deliver the improvement works across the districts, ensuring service quality, resident satisfaction and value for money are always maintained.
  • Carry out a range of activities including health and safety, building maintenance, customer service and teamwork.

The training you will be getting

  • Studying towards the Level 2 Facilities Services Operative Apprenticeship
  • Internal induction programme when starting employment with us
  • Blended on/off the job training and location to be confirmed

What to expect at the end of your apprenticeship

Upon completion you will be a qualified Facilities Services Operative. 

Although we can’t guarantee you a permanent job at the end of your apprenticeship, we will support you to apply for suitable roles within the council, and help make sure you are ready for a wider job search.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working, Initiative


GCSE or equivalent English and Maths (Grade 4 and above) Essential

About the employer

Being part of the Southampton City Council team requires people who are willing to take personal responsibility for delivering excellence, to work with others to achieve the best possible outcomes, to embrace change and new opportunities, to make the most of the resources available to us and to think and act in the best interests of our customers. Southampton City Council are responsible for providing a number of services to the residents of Southampton including waste, housing, benefits, libraries, community support, marriages etc. and our aim is to give our customers the best service possible.


Southampton City Council


Civic Centre



SO14 7LY


Helen Prophett

023 80991 5168

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Facilities services operative

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

You will be required to complete an online application form and if shortlisted attend a panel interview.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 May 2024