Client Relations Apprentice ECS GLOBAL EUROPE LTD

This role will be focussed on the ECS5 cloud-based software product in the Retail market space. Leading end-to-end sales interaction with customers and managing sales internally within an organisation.

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Closing date: 04 Aug 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    9.00am - 5.00pm Monday - Friday with an hour lunch break.

    Total hours per week: 35.0

  • Expected duration

    30 Months

  • Possible start date

    05 Aug 2024

  • Date posted

    6 days ago

  • Apprenticeship level

    Level 4 (Higher national Certificate)

  • Reference number


  • Positions

    1 available

What you will do in your working day

This role will start in what we call Client Relations and be focussed on working with retailers at an early level of contact with new business contacts, to establish how our solutions can assist them in consistant communication across all platforms (in store, website, apps etc), stream line processes, save money and increase sales. The aim will be to get across what our ECS5 product can do, with a view to securing demonstrations of the product.

The Apprentice will benefit from direct input and mentoring from our Chief Executive Officer.

The training you will be getting

In house product and sales training plus full in-house training towards the Level 4 Sales Executive Standard which includes Functional Skills in maths and English if applicable. Training will be via meetings with CEO in Milton Keynes area.

What to expect at the end of your apprenticeship

Beyond the apprentice period, and based on learning, development and performance, this role will evolve into business administration, sales and marketing or sales account management, with salary growth to match the increase in responsibilty. There will be an opportunity to travel, to an applicant that is interested in that.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Spelling, Grammar, Reliable, Punctual, Positive, Outgoing, Self motivated, Confident, Good listener


GCSE or equivalent English (Grade 4) Desired
GCSE or equivalent Maths (Grade 4) Desired

Things to consider

This role will be working from home. Training meetings with CEO in Milton Keynes area.

About the employer

The ECS5 Media Suite ensures all channels can be joined up and will always be consistent and accurate, using one simple and exciting product to create an effortless and cost effective experience. “Communicating in the right place, at the right time, using the right media – it’s about consistency through all messaging and media, to create a seamless consumer experience”. Founded in 1987, and always underpinned by client-led product development, our solutions are being used worldwide in over 25,000 locations to enable our clients to communicate their sales, brand and service messages to customers, employees and partners. The ECS5 Media Suite enables organizations to establish how and when clients, employees and other audiences want to be contacted and through which media. People play many roles in their lives. How they are treated by organizations depends on creating and managing communications that are relevant to the roles they are playing at any given moment. Managing this across multiple sites, media and devices is a challenge that demands consistency, accuracy, timeliness and both processes and systems that are easily understood and implemented by managers and employees at all levels. Our solutions are proven to reduce costs and inefficiencies to deliver better service and an increase in sales and margin.




314 Midsummer Boulevard

Milton Keynes



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Courtney Bishop

01604 230371

Apprenticeship standard

Sales executive

Level 4 (Higher national Certificate)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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