Parts Advisor apprenticeship - Willenhall GREENHOUS GROUP LIMITED

A brilliant opportunity to join the team at Brian Currie in the Service department, developing key customer service and business admin skills within the automotive industry.

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Closing date: 30 Jul 2024

Apprenticeship summary

  • Annual wage

    £13,312.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, shifts, times to be discussed.

    Total hours per week: 40.0

  • Expected duration

    18 Months

  • Possible start date

    01 Aug 2024

  • Date posted

    13 May 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000250447

  • Positions

    1 available

What you will do in your working day

  • Using multiple IT packages, including MS Office
  • Interacting directly with internal and external customers to deliver a service
  • Review customer satisfaction, using evaluating tools and data

The training you will be getting

  • No college attendance required; training provided in house
  • Apprentice will be working towards Level 2 Customer Service Practitioner Standard qualification
  • Regular meetings with one of our dedicated Skills Coaches, at least every 28 days
  • Functional skills in maths and English (if required)

What to expect at the end of your apprenticeship

A full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership. Future prospects are endless.

By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Administrative skills, Team working, Patience

Qualifications

GCSE or equivalent English & Maths (Grade 4 or above) Desired

Things to consider

Interview and start dates will vary depending on the needs of the candidate and business.

About the employer

With our wide selection, exceptional customer service, and commitment to quality, we have established ourselves as a trusted name in the automotive industry. At Greenhous, we understand that finding the perfect vehicle is important to you. That's why we offer an extensive inventory of vehicles from popular manufacturers, ensuring you have plenty of options to choose from. Whether you're searching for a reliable runaround, a versatile van, or a rugged truck, we have the right vehicle to meet your needs and preferences.

Employer

GREENHOUS GROUP LIMITED

Address

Neachells Lane

Willenhall

WV13 3SF

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Training

Training provider

SKILLNET LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Jose Faria

jose.faria@skillnet.org.uk

01923 216 165

Apprenticeship standard

Customer service specialist

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

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