Kia Genius Apprenticeship - Plymouth RODGERS OF PLYMOUTH LIMITED

The Kia Academy offers a bespoke apprenticeship programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction, in addition to representing the brand by providing Information.

Sign in to apply

Closing date: 30 Jun 2024

Apprenticeship summary

  • Annual wage

    £13,312.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 9.00am - 6.30pm. With a regular day off. Working every other weekend.

    Total hours per week: 40.0

  • Expected duration

    15 Months

  • Possible start date

    01 Jul 2024

  • Date posted

    16 May 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000250418

  • Positions

    1 available

What you will do in your working day

  • Completing product presentations. Test-drives and vehicle handovers, enhancing the customer experience at every point of contact
  • Listening to customers to understand their needs, questions and aspirations, creating a non-pressurised sales environment Advising customers on electric car ownership including EV Grants
  • Recognising and Dealing with any customer queries or issues that may arise
  • Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way

The training you will be getting

  • Customer service specialist Level 3 
  • Sales Qualification, (City and Guilds Level 2 Certificates in principles of sales)
  • Emergency first aid at work
  • Understanding electric vehicles
  • Advanced electrification
  • Kia Product Knowledge

What to expect at the end of your apprenticeship

  • A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless
  • By having a highly regarded set of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership

Requirements and prospects

Desired skills and personal qualities

No skills required, Full training will be provided, Driving License

Qualifications

GCSE or equivalent English and Maths (Grade 4/C or above) Desired

About the employer

As a Kia approved retailer, Rodgers of Plymouth also offer a full aftersales service including servicing, repair, warranty, parts and accessories. As a family-owned business, the foundations were built on exceptional customer service and employee satisfaction. With these values at the helm of the business, the Group had the best start to develop into who we are today. More than 22 years later, the Murray Group has grown to be a multi-award winning Group and incorporates Škoda, TPS and the Rodgers of Plymouth business, representing several additional Manufacturers. Now employing more than 260 people we partner with top named brands including Volkswagen, Škoda, Kia, Hyundai & TPS.

Employer

RODGERS OF PLYMOUTH LIMITED

Address

Brixton Road Garage

Chittleburn Hill, Brixton

Plymouth

PL8 2BL

You must have JavaScript enabled to view a map of the location


Training

Training provider

SKILLNET LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Jose Faria

Jose.faria@skillnet.org.uk

01923216165

Apprenticeship standard

Customer service specialist

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.