Kia Customer Service Advisor Apprenticeship - London
Kia Motors UK
LONDON, NW9 6AF
Closes in 3 days (Tuesday 30 July at 11:59pm)
Posted on 13 May 2024
Contents
Summary
Working in an approved office environment, this is an exciting opportunity for an apprentice to work alongside fully qualified parts advisors to be fully trained in sourcing and supplying parts for light vehicles. Duties include monitoring and solving customer problems/enquiries and processing customer orders.
- Annual wage
-
£13,312 a year
Minimum wage rates (opens in new tab)
The pay may be negotiated and may rise after a probation period has been successfully completed.
- Training course
- Customer service specialist (level 3)
- Hours
-
Monday - Friday, 09:00 - 17:00. May include some Saturdays. Breaks to be confirmed.
40 hours a week
- Possible start date
-
Thursday 1 August
- Duration
-
1 Year 3 Months
- Positions available
-
2
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Customer Service Practitioner Level 3 Apprenticeship Standard
- Apprentices will be working and will be trained within the dealership and a Skills Coach will make contact at least every 28 days as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course
An Apprentice’s training includes:
- Industry recognised Level 3 Customer Service qualification
- Practitioner Standard qualification
- Functional Skills in maths and English (if required)
Where you’ll work
363 EDGWARE ROAD
THE HYDE
LONDON
NW9 6AF
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
SKILLNET LIMITED
Your training course
Customer service specialist (level 3)
Equal to A level
Course contents
Your training plan
Requirements
Desirable qualifications
GCSE or equivalent in:
- Math's & English (grade C or Level 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
About this company
Whether you're a private motorist or a company car driver, you'll find new Kia offers and constantly changing stock of Kia Approved used cars. As a Kia approved retailer, we also offer a full aftersales service including servicing, repair, warranty, parts and accessories. You can book your service or MOT here and find our latest Kia offers. Whatever you expect or think you know about Kia, we go one step further. It proves our fixation with quality - it explains why so many people chose our cars and why we keep growing all over the world. Plus, with our state-of-the-art European factory, the future is brighter than ever for Kia..
https://www.kia.com/uk/dealers/hummingbirdkia/ (opens in new tab)
After this apprenticeship
- A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
- Prospects are endless, by having a highly regarded set of skills, Apprentices can go on to develop their career within any other areas of commerce they may be interested in
Ask a question
The contact for this apprenticeship is:
SKILLNET LIMITED
Shannon Brownsell
Shannon.Brownsell@skillnet.org.uk
01923216165
The reference code for this apprenticeship is VAC1000250409.
Apply now
Closes in 3 days (Tuesday 30 July at 11:59pm)
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.