Apprentice Social Housing Administrator PRESTWICH & NORTH WEST HOUSING ASSOCIATION

This is a chance to join a small team and playing an important part of the day to day running in the office, being exposed to all elements of social housing to give you the best start in your housing career.

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Closing date: 29 Jun 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday, 9.00am to 3.00pm.

    Total hours per week: 30

  • Expected duration

    15 Months

  • Possible start date

    01 Jul 2024

  • Date posted

    14 May 2024

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Dealing with tenants enquiries including repairs, maintenance, transfer applications and grants
  • Dealing with tenants rent arrears and antisocial behaviour cases
  • Work with tenants association to improve the community 
  • Liaise with contractors and suppliers
  • General administration 

The training you will be getting

  • This course works towards a level 2 Housing and Property Management Assistant apprenticeship standard qualification.
  • Functional Skills in maths and English, if required.
  • This apprenticeship prepares an individual for a range of general housing/property management duties leading to operational or specialist roles.  
  • You will have an assigned tutor who will arrange face to face as well as remote visits and will be available for support at all times.  
  • The apprenticeship duration will be 12 months of training and a further 3 months of preparation for your End-Point Assessment.

What to expect at the end of your apprenticeship

  • There are many progression routes to take within the socail housing sector which will be discussed with you development coach throughout your apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Customer care skills, Administrative skills, Team working, Initiative, Non judgemental


GCSE or equivalent Maths and English (Grade grade 4 - 9 or grade C to A) Desired

About the employer

Prestwich & North west Housing Association are a small but very well established social housing provider within the North West. Our community and tenants are at the heart of everything we do. We focus on Quality make sure we provide not just a house but a home.







M25 1BQ

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Angela Curtis


Apprenticeship standard

Housing and property management assistant

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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