Kia Vehicle Parts and service Advisor Apprenticeship - Cambridge EMG ANGLIA LIMITED

An exciting opportunity for an apprentice to work alongside fully qualified parts advisors to be fully trained in sourcing and supplying parts for light vehicles. This is a fantastic opportunity for the right candidate to earn a salary and gain a level 2 qualification.

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Closing date: 30 Jun 2024

Apprenticeship summary

  • Annual wage

    £13,312.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 9.00am - 5.00pm. Occasional Saturdays to be confirmed.

    Total hours per week: 40.0

  • Expected duration

    15 Months

  • Possible start date

    01 Jul 2024

  • Date posted

    16 May 2024

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000250316

  • Positions

    1 available

What you will do in your working day

An exciting opportunity that offers a varied workload.

The apprentice will develop skills in a number of areas, including:

  • Safe storage of parts
  • Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts
  • Monitoring and solving customer problems/enquiries and processing customer’s orders
  • The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme – ECAT
  • A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service

The training you will be getting

Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4-6 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course.

An apprentice’s training includes:

  • Level 2 Customer Service 
  • Vocational related qualification (technical certificate)
  • Location and method of training to be confirmed

What to expect at the end of your apprenticeship

A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless.

By having a highly regarded set of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership.


Requirements and prospects

Desired skills and personal qualities

No skills required, Full training will be provided

Qualifications

GCSE or equivalent English and Maths (Grade 4/C or above) Essential

About the employer

Whether it’s your annual service on your car or major repairs following an incident out on the road, our talented technicians have the ability to complete any work you require. Thanks to our extensive facilities, we are able to provide you with all the support you need, ranging from minor repairs through to MOT tests and replacement components. We only ever stock genuine manufacturer parts, meaning they are 100% compatible with your model and will provide many years of reliable performance. Our experienced technicians have many years’ experience working with models in the Kia lineup and have been fully trained and assessed to ensure they can live up to your expectations. As such, you can be confident that no matter how big or small the issue you have, we’ll be able to return your vehicle to an as-new condition in no time.

Employer

EMG ANGLIA LIMITED

Address

383 Milton Road

Cambridge

CB4 1SR

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Training

Training provider

SKILLNET LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Jose Faria

Jose.faria@skillnet.org.uk

01923216165

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

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