Business Administration Apprentice CANNY CLEVER IT SERVICE CENTRES LIMITED

Canny Clever Ltd are looking for a hard-working and enthusiastic business administration apprentice to join their team. The role involves resolving issues raised by customers, as well as assisting customers in paying their accounts over the phone. This is a fantastic opportunity for the right candidate.

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Closing date: 03 Jun 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Shifts and days are to be confirmed at a later date (TBC).

    Total hours per week: 30.0

  • Expected duration

    18 Months

  • Possible start date

    10 Jun 2024

  • Date posted

    09 May 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Answering the phone/general enquiries
  • Keeping accurate records and ensuring databases are updated
  • Resolving issues raised by customers
  • Saving/entering expenses, invoices and bills into our accounts system
  • Assisting customers in paying their accounts over the phone
  • Updating CRM systems & diaries
  • Filing/adding contracts to internal systems
  • Sales support
  • Ownership and development of several key admin processes

The training you will be getting

Training is one day per fortnight with additional workplace assignments. Training takes place at Middlesbrough College- Please ensure you have the ability to travel to Middlesbrough College once a fortnight.

  • On-the-job training
  • Level 3 Business Administration Apprenticeship Standard

What to expect at the end of your apprenticeship

Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Customer care skills, Administrative skills, Team working


GCSE or equivalent Maths and English (Grade C/4 or above) Essential

Things to consider

This vacancy is to start immediately therefore you must be available to start before applying. The closing date, interview date and start date are subject to change. This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment. Individuals are able to undertake an apprenticeship at a higher level than a qualification they currently hold, including any previously completed apprenticeships. Individuals can also undertake an apprenticeship at the same level, or lower level than a qualification they already hold as long as the new apprenticeship allows for new skills to be acquired and the content of the training is materially different from any previous qualification or apprenticeship. Northern Skills will check candidates' eligibility prior to any interviews. Please be aware that as Northern Skills provide a recruitment matching service, we will also consider you for roles which pay the Apprenticeship National Minimum Wage.

About the employer

Canny Clever Group, an award-winning, fast growing technology and leisure group based in the North East, are seeking an ambitious and talented individual to join our apprenticeship programme and start their career in administration as a Business Administrator.




78 - 80 Park View

Whitley Bay

NE26 2TH

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.