IT Technician Apprentice Bishop Milner Catholic College

The employer you would be working for is Bishop Milner and St John Bosco School is the academy trust. The IT Technician Apprentice will provide effective and friendly IT Helpdesk/Services operations across the Multi Academy Company. The main roles will be to provide effective first and at times second-line support to customers served by their hub.

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Closing date: 23 May 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Thursday, 08:30 - 16:30 and Friday, 08:30 - 16:00

    Total hours per week: 37.0

  • Expected duration

    18 Months

  • Possible start date

    03 Jun 2024

  • Date posted

    09 May 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • As this role is an apprenticeship role training will be provided to enable the postholder to perform the duties of an IT Technician
  • Provide a rapid and friendly first and, where required, second line response to IT problems encountered by staff and students
  • Provide field technician support as required
  • Work relating to updating and patching, data backup and retrieval and other areas as directed by the Local Network Manager or other IT staff
  • Work with the Local Network Manager and other relevant IT staff to ensure that all IT related documentation is kept up to date e.g. asset management/inventory systems and IT documentation
  • Support the learning of our students by effective use of IT; this could include setting up specialist equipment and other technology for use in various teaching sessions
  • The post holder must ensure that Academy policies are applied at all times including the Information Security, Data Protection, Safeguarding and Acceptable Use policies
  • The post holder is required to ensure that they maintain their own health and safety and support that of any colleagues, service users or visitors in their environment in accordance with organisational policies and procedures and the training they receive

The training you will be getting

Level 3 IT Technician Apprenticeship Standard:

  • The successful applicant will be allocated with an assessor who will visit them in the workplace once every 6-8 weeks

What to expect at the end of your apprenticeship

Potential permanent role for the right candidate 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Presentation skills, Administrative skills, Team working


GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential

About the employer

Bishop Milner Catholic College is based in Dudley and provides 11-18 provision. In September 2013 Bishop Milner Catholic School changed its name to Bishop Milner Catholic College to reflect its inclusivity for all students from 11 to 18. Also at this time Bishop Milner, along with St Chad’s (Sedgley) and St Joseph’s (Dudley) Catholic Primary Schools formed a Multi Academy Company (MAC) and took the overarching name of St John Bosco Catholic Academy. Since 2013 the Multi Academy has grown to eight schools.


Bishop Milner Catholic College


Burton Road



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Maadiyah Hamid


Apprenticeship standard

IT solutions technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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