Apprenticeship Business Administration Level 3 DOORCO LTD

This newly created apprenticeship will enable you to learn a variety of work place skills at our head office in Macclesfield. The apprentice will learn the skills of a sales order processor where you will check and process customer orders as well as learning the skills of a customer service expert. We offer a first class training experience.

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Closing date: 24 May 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday / 0830 - 1700

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    10 Jun 2024

  • Date posted

    09 May 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Key responsibilities will include:

·Processing customer sales orders completely and accurately for Distribution and Manufacturing.  

·Process order amendments daily in line with standards / procedures . 

· Check stock status.

·Process order substitutions as required.

·Liaise with customer service on queries relating to orders.

· Ensure orders are processed accurately.

·Liaise with Production Scheduling to ensure orders received can be fulfilled.

·Check pricing of orders as required – run price checking reports and report anomalies.

· Despatch Distribution orders from Sage to import to Stockist.

· Run stock allocation of Doors, Cassettes, Glass and Ancillaries.  

· Monitor and actively update Live orders to ensure all orders are fulfilled, followed up and despatched.  Complete a daily review of all orders on hold to ensure dates are moved on accordingly.

· Produce and distribute other ordering reports as necessary e.g. updating order intake on the board or spreadsheets, producing customer reports.

· Answering the telephone, assisting with customer queries.

· Training will be provided to use in-house systems.

· Support the wider business when required

The training you will be getting

Business Administration Level 3Apprenticeship Standard

Training will take place on job but there will also be day release at Macclesfield College, usually once a month.

What to expect at the end of your apprenticeship

An opportnity to be become a team member in our Order Processing and Customer Service Department

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Non judgemental, Patience


GCSE or equivalent Maths and English (Grade 4) Desired

About the employer

DOORCO is an established manufacturing and distribution business that continues to grow and expand rapidly.







SK10 2NY


Dek wright


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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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