Apprentice Centre Assistant (Business Administration) West Lancashire Borough Council

Business Administrator level 3 apprenticeship at West Lancashire Council. Start a career in administrative services delivering high quality customer service to tenants, visitors and conferencing clients at West Lancashire Investment Centre.

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Closing date: 15 Jun 2024

Apprenticeship summary

  • Annual wage

    £11,980.80

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday, normally 9:00am — 5:30pm. A flexi time system operates.

    Total hours per week: 36

  • Expected duration

    19 Months

  • Possible start date

    08 Jul 2024

  • Date posted

    08 May 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000249620

  • Positions

    1 available

What you will do in your working day

We are looking to recruit an Apprentice Centre Assistant (Business Administration) at the flagship West Lancashire Investment Centre, a vibrant business hub by Junction 4 of the M58 providing office accommodation and conferencing.

In working towards the Business Administration L3 qualification the successful candidate will assist with a range of support services in order to deliver a high quality customer experience at the Centre and so will need to have excellent interpersonal and organisational skills. They will also be a team player and willing to learn.

Key Objectives

  • To be the first point of contact for greeting clients and visitors, ensuring a courteous and efficient reception service at all times
  • To manage the visitor / contractor signing in process.
  • To ensure the reception and waiting areas are kept clean and tidy at all times.
  • To handle incoming telephone calls and forward messages as appropriate.
  • To be responsible for the receipt and distribution / collection of post and parcels.
  • To provide clerical and administrative support to include word processing, spreadsheets, filing, photocopying and maintenance of records.
  • To assist with the raising of purchase orders and the processing of invoices.
  • To assist with the organisation of conferences held at the Centre.
  • To assist with fire drills and evacuation.
  • To assist with other duties when necessary as required.

The training you will be getting

Business Administrator level 3 apprenticeship.

This Apprenticeship is completed within the workplace. You will be assessed through written work and observation throughout your training. You will be given time by your employer to complete portfolio work, attend training, workplace shadowing and any other opportunities to develop your skills and knowledge.

What to expect at the end of your apprenticeship

Career progression / higher apprenticeship


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills

Qualifications

GCSE or equivalent Any 3 subjects (Grade 9-3 (D or above)) Essential
GCSE or equivalent English (Grade 9-4 (C or above)) Essential
GCSE or equivalent Maths (Grade 9-4 (C or above)) Essential

Things to consider

This Apprenticeship is completed within the workplace. You will be assessed through written work and observation throughout your training. You will be given time by your employer to complete portfolio work, attend training, workplace shadowing and any other opportunities to develop your skills and knowledge.

About the employer

Local Authority

Employer

West Lancashire Borough Council

Address

West Lancashire Investment Centre

Maple View, White Moss Business Park

Skelmersdale

WN8 9TG

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Training

Training provider

RUNSHAW COLLEGE

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Charlotte Ward

ward.c@runshaw.ac.uk

01772643007

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

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