Business Administrator Apprentice

Summary

This is a fantastic opportunity to build a rewarding career with a wide range of duties and exposure provided, supported under the Business Administrator Apprenticeship. Assist in the day-to-day running of the Business Support team – answer telephone calls, deal with general enquiries from both external and internal customers.

Annual wage

£13,000 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course

Business administrator (level 3)

Hours

Monday to Friday 08.30 – 17.00 or 09.00 – 17.30 rotation 1 hour for lunch

37 hours a week

Possible start date

Monday 2 September

Duration

1 Year 5 Months

Positions available

2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As part of this programme you will complete the level 3 Business Administrator apprenticeship standard.

The Business Administrator apprenticeship programme is the perfect entry into a professional working environment. It will provide the opportunity to develop knowledge, skills and behaviours that are desirable within any business sector and will also provide foundation skills that can be developed and built on to progress into supervisory roles.

The apprenticeship provides an insight into the business environment and influences, it will lay the foundation knowledge for success.

Develop the knowledge, skills and behaviours of successful Business Administrators
Regular tutorials and assessments from an experienced business professional
Interactive chat, forums and class notebooks for real time support and assistance from experienced business professionals
Apprentices benefit from our internal qualified End-Point-Assessor to prepare and guide them through their EPA
Exam tips, tricks, and strategies

Where you’ll work

NOW

Thames Valley Park Drive

Thames Valley Park

Reading

RG6 1WG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SKILLS EDGE TRAINING LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade C/4)
Maths (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Analytical skills
Good commercial acumen

Other requirements

There are substantial Employee Benefits that are also offered, including holiday allowance, with additional Birthday holiday day, sick pay, pension, Help-to-Hand app (doctors & medical support), discounts at hundreds of outlets. Package holiday discount scheme, cycle to work scheme and gym membership discounts and more!

About this company

Redde Northgate is the leading integrated mobility solutions platform providing services across the vehicle lifecycle. The Group provides integrated mobility solutions to businesses and personal customers. These solutions comprise vehicle rental services, accident and incident management services, repair & maintenance services, vehicle disposal and other ancillary services to keep customers mobile. We support our customers through a network and diversified fleet of over 125,000 owned and leased vehicles, together with over 600,000 managed vehicles, from around 175 branches across the UK, Ireland and Spain, and with a specialist team of over 6,700 colleagues. This operational scale and reach provides significant benefits for our customers across a broad range of services, and offers a unique integrated platform and solutions for customers increasingly outsourcing their vehicle management needs. This means we often have multiple touch points with a customer throughout the lifecycle of their vehicle.

https://www.reddenorthgate.com/ (opens in new tab)

After this apprenticeship

This apprenticeship opportunity is only the start of your career! Redde Northgate is invested in recruiting and progressing apprentices’ careers. After successfully completing a Redde Northgate apprenticeship, you will continue to receive training and support with the prospect of growing your career with the business. The sky is the limit for those who are dedicated, apply effort, have the right attitude and are willing to learn.

Ask a question

The contact for this apprenticeship is:

SKILLS EDGE TRAINING LTD

Calvin Goodson

Calvin.Goodson@skillsedge.co.uk

01603 577962

The reference code for this apprenticeship is VAC1000249600.

Apply now

Closes in 9 days (Monday 5 August at 11:59pm)

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