Apprentice Business Administrator Marsh House Medical Practice

This will be a busy but rewarding role. You will be fully trained in all aspects of the role and supported throughout. You will also be working towards achieving your Level 3 Business Administrator apprenticeship qualifications and will spend 6-8 hours in off the job training.

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Closing date: 31 May 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Typical working week of 30 hours Monday to Friday (to be discussed with successful applicant whether this will be over 4 days or 5 shorter days)

    Total hours per week: 30.0

  • Expected duration

    18 Months

  • Possible start date

    10 Jun 2024

  • Date posted

    08 May 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • The post holder will work within their competencies to provide a high standard of work whilst being professional.
  • Work with the practice team to ensure full compliance with Care Quality Commission standards for safe and effective care. To follow practice policies and protocols.
  • Working with the Administrative Team covering tasks such as scanning, filing and monitoring the practice email account. There will be an opportunity to learn patient registrations, coding of clinical documents and assisting with the data input of immunisations
  • Working with the Reception Team covering both the front desk and the phone lines. This includes helping patients and assisting them with queries, booking appointments and processing prescription requests
  • Both Reception and Admin teams action internal tasks/messages from GPs, nurses and other staff members
  • Working under the direction of Team Supervisors in a busy teaching practice

The training you will be getting

  • Upon completion of your apprenticeship, you will receive a Level 3 Business Administrator qualification
  • Your training will take place across one full day a fortnight at Billingham Community Centre, The Causeway, Billingham, Stockton on Tees, TS23 2DA
  • Where a business administrator has not already achieved Level 2 English and maths, they must do so before taking the end-point assessment

What to expect at the end of your apprenticeship

Could lead to a full-time position within the industry.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Logical, Team working, Initiative, Non judgemental, Patience


GCSE or equivalent 5 GCSE's including English and Maths (Grade 5-9) Desired

Things to consider

Are you able to attend the Workplace (Finchale Avenue, Billingham) and the Training Centre (The Causeway, Billingham)

About the employer

The Practice is committed to providing a high quality healthcare service for all patients registered here. Good health involves us working together. We will treat you as an individual and respect your privacy and personal beliefs. We are committed to providing easy access to the services required by you whatever your medical condition.


Marsh House Medical Practice





TS23 2DG

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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