Administration Support Apprenticeship (Level 3) Wakefield Metropolitan District Council

Wakefield Council is a former winner of the prestigious national award of Large Employer of the Year for Apprenticeships. We offer a great opportunity for apprentices to learn the role of an administrator by supporting office activities, based in one of the many teams in the district, and helping the council in serving the public.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 02 Jun 2024

Apprenticeship summary

  • Annual wage

    £12,313.60 to £22,010.56

    Paid National Minimum Wage. Receive 26 holiday days plus 8 bank holidays, Access to Local Government Pension scheme, Access to subsided public transport. Please note there is a National Minimum Wage increase from 01.04.24.

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    The working week is usually: Monday to Thursday - 8.30am - 5.00pm Friday - 8.30am - 4.30pm Flexible working scheme/hybrid working is sometimes available.

    Total hours per week: 37

  • Expected duration

    2 Years

  • Possible start date

    02 Sep 2024

  • Date posted

    08 May 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    3 available

What you will do in your working day

Key Tasks (tasks vary within teams)

  • Office support - arrange meetings and events, photocopying, dealing with incoming/outgoing post, filing
  • Customers - help in dealing with customer enquiries on the telephone, face to face and email
  • Financial - assist with the processing of invoices and charges
  • ICT support - data inputting, maintain electronic record systems
  • Stock control - monitoring and re-ordering
  • Produce routine basic information in response to a request
  • Manage small projects

The training you will be getting

  • You will attend a local training provider, usually on day release, to gain a Level 3 qualification in administration
  • Attend an apprentice induction
  • Gain a health & safety qualification
  • Attend enrichment activities to enhance your knowledge eg
  • interview techniques, health & wellbeing, finance, disability awareness
  • Have the chance to attend marketing events and also take part in activities during National Apprenticeship Week

What to expect at the end of your apprenticeship

  • Gain a Level 3 Administrator Apprenticeship
  • 2 years work experience in the public sector
  • Personal support to seek employment 4 months from the apprenticeship ending

The Apprenticeship programme has a high retention rate, as there are many opportunities to gain employment, within the Council, at the end of the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Analytical skills, Logical, Team working, Creative, Initiative, Resilience


GCSE or equivalent 2 x other subjects (Grade 4-9, or A*-C, or Level 2) Essential
GCSE or equivalent English Language (Grade 4-9, or A*-C, or Level 2) Essential
GCSE or equivalent Maths (Grade 4-9, or A*-C, or Level 2) Essential

About the employer

Wakefield Council is a local authority who provides many services to the citizens of Wakefield and the surrounding district. We are an ambitious, high achieving and low spending council, delivering value for money through efficiency and innovation. Continuous improvements to our high quality services means we need to employ talented and dedicated individuals to support our existing workforce.


Wakefield Metropolitan District Council


Wakefield One

Burton Street



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

Once the closing date has passed shortlisting will take place. Interview invites will be sent to successful shortlisted applicants. Unsuccessful applicants will be signposted to other opportunities.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 02 Jun 2024